Dan's latest activity
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Dan replied to the thread Help with DS-7204HGHI-SH DVR Firmware.Thanks @kammy Under that 'Day/Night Mode' setting, what options does it give you? Is there an 'AUTO' option and have you tried it? -
Dan replied to the thread Help with DS-7204HGHI-SH DVR Firmware.Hi @kammy Good to hear the firmware has worked. Can you please confirm the model number of the B&W camera? Can you share screenshots...
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Hi Dan ♂️♂️♂️♂️ Oopsie my bad Hi Dan I'm so embarrassed can't believe I wasn't unzipping the files, school boy error from me I...
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Dan replied to the thread Full Screen Monitoring.Hi @Womboman The user interface has changed a bit on some of the newer NVR models so they might have moved some settings around...
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Dan replied to the thread Replacement Colour cameras.Hi @Waggie We are going to need more information to be able to make recommendations. Can you please confirm the model numbers of the...
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Dan replied to the thread Help with DS-7204HGHI-SH DVR Firmware.Hi @kammy Are you unzipping the firmware files before trying to load them on the NVR? When you unzip the file download from the...
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Hmm - that's a pain. I've just tried mine on MacBook running MacOS 15.3. As it was installed under an earlier version, the app starts...
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Dan replied to the thread sadp tool mac.Hi @seanjamescameron See this previous forum thread...
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Dan replied to the thread Error code.Okay, Do you have a PC on the same local network as the NVR? As Hik-connect was already enabled, I think the error is most likely to...
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Dan replied to the thread Error code.Thanks @Monty How did you add the NVR to the Hik-Connect app? Did you enable Hik-connect or was it already enabled when you first...
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Dan replied to the thread EZVIZ CP4 - mp4 videos do not play when reading from SD card or Mac.Hi @eskim_urtigas Apologies I forgot about this Mac issue. Ventura is the version that came before Sonama so the issue is likely to...
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Dan replied to the thread Error code.Thanks @Monty How did you add the NVR to the Hik-Connect app? In the NVR menu on the direct monitor, under Network > Advanced >...
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Dan replied to the thread EZVIZ CP4 - mp4 videos do not play when reading from SD card or Mac.Hi @eskim_urtigas EZVIZ and Hikvision cameras use compression on their video files, this means that when the files are exported they...
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Dan replied to the thread New installation.Hi @GaryL We always recommend that you provide the camera with more PoE than its max. PoE draw. So with this PTZ requiring a max...
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Dan replied to the thread Error code.Hi @Monty Can you please confirm the model number for the product that is giving you this error code? What firmware version is the...
