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Hi @StefanoB Speaking with my colleagues they agree with me that it is very unlikely that updating this firmware would brick your NVR. Cameras/NVRs only end up bricked if they are loaded with the wrong firmware (you are using the firmware recommended by HiTools so not a problem) and in the...

Hi @StefanoB We would recommend you do it in two steps because, with the age of the NVR, it will reduce the risk of issues/glitches after the updates. I think it is unlikely that you will lose any substantial amount of your configuration, if you are worried about this you can export the...

Hi @IMF73 What size of HDD have you got installed in the DVR? How many cameras do you have connected to the DVR and what resolution are they recording at? (could you share screenshots of the stream/video settings of your cameras)

Hi @sylla The software you use to manage a Dauha system is dependent on the size of the system. If it is a smaller residential or small business system, then you can use DSS Express which supports up to 64 Dauha cameras for free.

Hi @Focster It sounds like it could be a fault with the camera, based on what you've said in your post I think the only other thing you could try would be to hard reset the camera. The reset button is on the back of the camera under the RJ45 Network port, to reset the camera follow these...

Thanks @collectors Unfortunately, those product pages are not all that helpful as they don't have full specs stating the power usage of these camera models (this is very common with cheap cameras) but from the looks of them I wouldn't expect either of them to use more than standard PoE (15.4W)...

Thanks @collectors What are the model numbers of the cameras you currently have connected to these PoE switches? Both the original cheap Chinese cameras and the single Hikvision camera.

Hi @collectors Can you please provide model numbers for your Hikvision NVR, cameras, and the cheap PoE switches?

Hi @StefanoB I would recommend that you update the NVR to the latest/last firmware version - V3.0.22_170621 - and then try adding the camera again using the method I described.

Hi @newcityfire74 Please see the below link for the latest firmware for your model https://www.hikvisioneurope.com/eu/portal/?dir=portal/Technical%20Materials/13%20%20Z%20Phased%20out/01%20Back-ends/NVR/7100NI-SL

Okay, Don't worry about hard resetting, the issue is likely to do with the age of the NVR compared to the new camera. The newer Hikvision camera models require a strong password for them to be activated via Plug & Play and it is likely that your older NVR model doesn't have this configured...

Thanks @StefanoB The PoE ports on the NVR use a different subnet IP range from your LAN IP range, so if you first set up your camera on the LAN, it won't be reachable if you then move it to the PoE ports. You will need to hard reset the camera to inactive and then plug it into the NVR PoE...

Hi @StefanoB When you get the "Network not reachable" message, is the camera connected to the PoE switch on the LAN or directly to the PoE ports on the NVR?

Hi @mumin It looks like you are looking at decoding which only applies to how many cameras you can simultaneously live view. To record 4 x 8MP cameras at max. resolution/settings, we would recommend the DS-7608NI-M2/8P which also supports a decoding capability of 8-ch@8 MP(25 fps).

We've never worked with FLIR cameras before, so our knowledge of their setup is very limited. With some ONVIF-compliant cameras, ONVIF has to be enabled and/or an ONVIF user profile has to be created in the camera settings to allow you to add the cameras as an ONVIF device to an NVR. ONVIF...

Are you able to access the FLIR cameras individually using a browser or FLIR software?

Are the FLIR cameras wired directly to PoE ports on the NVRs or are they connected to separate PoE Injectors/Switches on the same local network as the NVRs?

Hi @Sammybongo That is a camera model, in your original post you said the site had 2 NVRs. Can you please confirm the model numbers of these 2 NVRs?

Hi @Sammybongo Please confirm you are doing the reset procedure as follows: 1) Power off the device 2) Hold down the reset button 3) Whilst holding the button, power the device on 4) Continue to hold the reset button for 30 seconds With some older models, the hard reset procedure takes...

Hi @Sammybongo What Hikvision NVR models are you using?