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Hi @Mark Simpson Was there a specific reason you have kept the NVR on this firmware version? Was it a special build firmware to fix a specific issue? I just wanted to double-check before we recommended updating your firmware because you are currently running a very old firmware (there have...

Thanks, That does look to be the latest firmware. Can you please confirm that you have tried formatting the MicroSD when logged into the camera with a browser? (please share a screenshot of what you see in the storage management menu when logged in with a browser)

Thanks @greenslade007 So you also can't see the MicroSD card in the camera's storage menu when accessed with a browser? What firmware version is the camera currently running?

Hi @alex_viorel02 We think that when you've attempted to update the camera to the incorrect firmware it has caused some kind of glitch in the camera that is causing this browser issue. Usually, we would first recommend that you try flashing the original firmware from before the attempted...

Hi @greenslade007 Do you only access this camera via the Hik-Connect app? Is there a PC on the same network as the camera where you can log into the camera with a browser?

Hi @ekkostar We have minimal experience with these larger switches, but below are the answers we can give to the questions you've asked: PoE switches are unlikely to get anywhere near as warm as NVRs, so I wouldn't expect the PoE switch fans to be as noisy as NVR fans. For a system of your...

Thanks @Bluenose1940 With the first image (Camera 02) I can see that a lot of the IR light emitted by the camera is bouncing off the edge of that overhang/soffit, any hot spotting like this close to the camera will definitely make the rest of the image darker. If you could adjust the camera's...

Hi @Bluenose1940 Are you able to share any example images from the cameras showing the current IR performance and the scenes the cameras are covering?

Thanks @issam_isl I think your cameras, like your NVR, are also an older generation model. I can see newer firmware for a (C) version of your cameras, but for the older non-(C) models you actually have it looks like your current firmware version is the latest firmware.

Hi @issam_isl When you are logged into the NVR, if it is showing the model number in the 'Basic Information' menu as just 'NVR-108H-D' and not 'NVR-108H-D(C)' or 'NVR-108H-D(D)' that probably means you have one of the oldest hardware iterations of this NVR model and that probably means the...

Okay, I don't think this firmware version is for your camera. The release notes mention the "IPC-B140H" but that is not exactly the model you have. Also, based on the screenshot you shared above, your camera is currently running V5.3.8 Build 240422 and that build number means it was first...

Hi @alex_viorel02 What firmware version are you trying to update to and where did you find this new firmware version?

Hi @NoahF Your camera may or may not have been manufactured in 2019, but even if it was, these models were first released several years before then (possibly around 2015/16) so the technology/hardware they use is around 10 years old.

Okay, I think your model is simply too old and pre-dates the introduction of 'Firmware Version Property'. Searching through all the firmware locations we have access to, we cannot see any newer firmware than the V5.4.800 which I believe was only a small security update. Due to how long this...

Thanks @NoahF Can you please share a screenshot of the 'Basic Information' menu from your camera? It would be useful to know the 'Firmware Version Property' (it should look something like 'B-R-G5-0') because it will help me identify the exact firmware family your camera uses.

Hi @NoahF When logged into the camera, can you go to Configuration > System > System Settings > Basic Information and confirm your camera's "Firmware Version Property".

Hi @ekkostar It's good to hear the firmware update worked. If you plan to upgrade some or all of the cameras you currently have at some point in the future, we recommend going with the DS-7608NI-M2/8P 8-channel M-series NVR to future-proof your system.

Yes, that firmware should be fine to load on your NVR

Hi @ekkostar You should be fine to update to the v3.4.106 firmware, based on the 2023 release date of this firmware and the fact there was also a 2019 v3.4.106 version makes me think this latest version was probably just a patch for a security vulnerability that was reported last year and won't...