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Just turn it off in Hik-Connect app. Click the 3 dot menu next to the site, then Settings. Image and Video encryption switch is there. I’m not sure why it’s been removed from the devices menu; perhaps it’s for additional security/privacy. It ensures encryption is on by default at the time of...

True. I'm seeing whether I can get an M2 VPro shipped from an EU supplier otherwise I'll have to go with the I2 for now

No idea what we'll get in UK....Apparently these are available next week: But no mention of the non /P models and definitely no M version :-(

Definitely not available in uk… @trempa92 is the 7616NXI-M2-Vpro available in Europe?

Unfortunately the date keeps shifting for delivery. Currently it's next week. Once fitted I will share my thoughts. I do wonder what will happen with the standard M. I believe there's an NXI version of the M available in some countries but not here (UK). Perhaps we might see that here...

Ok so that proves the DVR is connected to the router and has successfully received its address via DHCP from the hub. Just untick the box for obtain DNS automatically. Set the first one to 8.8.8.8 and the second to 8.8.4.4 and apply. Once you've done that. Go into the Platform...

Yes - me. There are no issues with Hik-Connect and the Virgin Superhub, Hub 2, Hub 2 Ac, Hub 3, Hub 4 or Hub 5. The Hub 4 (square tower) is a pile of poo and very flakey when it comes to port forwarding (rules don't stick) but port forwarding is not required and should not be used for...

If you deselect DHCP apply, reselect DHCP apply, what addresses does the NVR network page populate itself with? With Virgin Media you should see: IP address: 192.168.0.xxx Subnet: 255.255.255.000 Gateway 192.168.0.1 DNS (if set to 'obtain automatically) will be 192.168.0.1 or will be Virgins...

It's not possible to determine. All you can do is inspect all of the connections. Poor connections make it more susceptible to mains related interference.

Cool. I forget where I got that tip, but it was on this or another forum.

It’s an analogue HD system (DVR) and is interference usually caused by a power supply issue, poor termination, or ground fault. Power supply is easiest to rule out - replace it ensuring the new one has sufficient output for the cameras. An overloaded PSU could cause this. Termination...

Though technically possible, I'd say adding remote cameras to a local NVR over t'internet I likely to be a non starter unless you have a symmetric fibre service. There are a couple of ways it could be achieved: 1 - A site to site VPN 2 - Adding the cameras via RTSP. Depending on the NVR, you...

Ah ok. You said you had 10 digital cameras connected to the system which is why I assumed IP. The cameras are not digital they are analogue HD/HDTVi. As the cameras are powering and displaying correctly on the new DVR that leaves two possibilities I can think of: 1 - This is very unlikely...

It's a known issue with the new G3 ColorVu cameras. I spoke about it in this post when the cameras were first released: G3 ColorVu Cameras - First Impressions Unfortunately there have been a few firmware updates since release but the issue persists and the Environmental Noise Filter is...

The likelihood is that when you connected them to replacement NVR, the cameras have ended up having their IP addresses and password changed (easily done if the system is 'plug and play'. Start afresh and factory default the NVR and factory default the IP cameras before connecting them to the NVR.

Possibly, it's not obvious where you configured it. You’ve possibly just enabled and configured an event which alone will not alter the recording (which is scheduled as 24/7 by default). The triggered event will just be marked on the recording timeline and be logged by the NVR. If you want it...

Firstly you only need port forwarding if you added your CCTV to Hik-Connect using its IP address. If you added your CCTV to Hik-Connect by registering an account (with your e mail or phone number) and adding it to that same account, the change of ISP should pose no problem. You can just go...

If iOS/Android permits that I'm surprised Hik-Connect haven't implemented it yet - no doubt they'll catch up eventually.

Not quite sure what you're trying to do. Hik-Connect will only bring up a banner on screen when a notification is sent, to see the snapshot you have to click on the push notification or go into the app (unless you mean a Hik doorbell/intercom which will bring up the live screen once you...

Hikvision China? But unless you can speak/read Chinese you're going to struggle to get to the support page to find the resource: