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Yeah, me neither, first time I have seen or touched these. I have admin password for the doorbell unit and all the other smaller indoor stations that speak to this larger main indoor station, but for some reason this one has a different (unknown) admin password :mad:

Thank you @JB1970 will try the unbind and re-register to new account. Will report back here for others future benefit...

Thank you @JB1970 for confirmation, I think I am going to have to buy another one of these and replace/setup from scratch anyway. I don't have an admin password, the original installer is no longer around and searching online it seems no factory reset button. I think only way to reset it is via...

Thanks very much @JB1970 unfortunately "Person A" is no longer speaking with "Person B"! :( Hence my other question on unbinding you also kindly replied to.

I have a situation where a previous owner of the NVR won't release the device which is binded/registered to their Hik account. I have physical access and admin password - if I do an unbind can I then register the device to another Hik account or is it possible for the previous owner to refuse...

I have never really dealt with HikVision devices via the platform access/Hik-Connect service before, only direct IP. I was asked by a friend to look at a system with 5 cameras on NVR and all showing in their Hik-Connect app. I added a missing 6th camera to the NVR and kind-of expected it to...

Never dealt with these stations before so something like DS-KH9510-WTE1(B) does it have a web interface? I think the answer to this is "no" but can someone 100% confirm for me? Going to the IP address of this device does not work but wondered if it's something that needs to be enabled/allowed...

I don't have any experience with the more expensive ones like iDS-TCM403-BI I only have 3 types on the sites I manage: Very old now: DS-2CD4A26FWD-IZS/P (R3) From around 2020: DS-2CD7A26G0/P-IZS (H3) From around 2024: iDS-2CD7A26G0/P-IZHSY (H8) The old R3 firmware ones are on what I...

As @trempa92 says - depending on the damage/length of your remaining pigtail cable it might be possible to attach a new RJ45 connector/coupler? There was a post about it recently, see here: https://forum.use-ip.co.uk/forum/threads/ds-2cd2366g2-isu-sl-rj45-pigtail-wiring.12889/

I normally setup the view/lane lines from the actual NVR native monitor/mouse as you need the camera view to setup the lanes. Even with new cameras/nvr and latest firmware for whatever reason HikVision can't seem to display camera views on some (possibly any?) browsers. They may supply a .exe...

After searching online for similar issues (I found a couple) I found an old post which mentioned changing the stream type to "special stream". Well my app only shows "main stream" and "sub stream" options so I tried changing the "Playback" stream to sub-stream and that works! So currently in...

Thanks, yeah it's a fairly old Google Pixel 5, the playback previously worked in the app, not sure if it stopped working with a certain release version or not - as I said in the original post I don't use that functionality very often. Re-install and checked/changed permissions but still no...

Still have this problem on Android, now up to version 2.3.2 but no change...

Personally I have only had this happen on a few cameras. I support over 60 HikVision cameras of all ages, some of which are over 10 years old that are still sealed and still work fine. Discounting ones that failed due to being installed without the weatherproof cable glands I have probably...

I have had this on a couple of (many) cameras over the years - I guess the seals somewhere just deterioirate allowing a bit of moisture in. Sometimes it will just clear itself depending on the weather, sometimes you can take down and put indoors somewhere warm for several days to clear. But...

Depending on if you wire to T568A or T568B standards see the two columns below. I use T568B which the bulletin says is actually different from @JB1970 - in that grey/purple are the other way around - the bulletin says grey to blue/white and purple to blue. I have done a few of these pigtail...

There is no default password, as part of the install process you have to specify a password for the "admin" user. Most of my cameras are connected to PoE switches not NVRs so I usually setup cameras using the HikVision SADP tool first on a PoE switch / laptop / private network before then...

You will probably have to do a factory reset of the camera. Usually the reset button is under the small cover (2 screws) where the memory card slot is. Disconnect the camera, then hold the button down while you connect it/power it. Keep holding the button for 30 seconds then release. The camera...

I gave up years ago trying to use web browsers for live view/playback - as you have found HikVision support for that is just a joke really. I use iVMS-4200 for pretty much all local and remote live view/playback. I have used rtsp streams before successfully for remote live view - e.g. in the...

Yes it can be adjusted but in my own experience to capture plates reliably at night the exposure needs to be high (I use 1/2000) and with an exposure setting like that the video feed at night with no lights will show/record total black. During the day the video feed will record and show fine...