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Have you tried a different monitor and/or different connection if avaialble? For example connect it via VGA instead of HDMI.

Google around the term 'RJ45 keystone'. I think that is what you are looking for. You'd terminate the cable into the back of a keystone module. I think you would need to cut the RJ45 plugs off and use a punch-down tool to connect your network cables to the keystone modules. You can get double...

Thanks @JB1970 - that reads like good progress with the App - Good to have Good News :) I'll probably jinx it now, and there will be an onslaught of yeah, buts ...

It depends ... On how fully QNAP have integrated the cameras into their CCTV software solution - if fully integrated, then QNAP may be able to manage alerts etc. If you are relying on generic / ONVIF for your connection, then it's less likely. QNAP will have a page that lists their...

Is the network managed by a modern/Gigabit router?

Nope, never seen that happen before! Your theory sounds feasible.

It's Good News that the pop-up worked; that the unit was able to self-find AND notify you of new firmware. Still some work to do on keeping portals and product pages correct and showing latest ...

NB - you may need to run the browser as an administrator to be able to save files.

Can you share any info on the cameras please? They will determine what the box needs to be / what will work with them.

To be honest, It's very likely a lot more effort than it's worth :( The dome cover on the camera in the photo is in a poor condition, and unless you replace that you'll see pretty poor images (especially at night with internal IR LEDS). The cables have been chopped short - they will be a pain...

I'd probably throw-in a temporary replacement network cable to the camera and see whether that resolves the issue.

Probably not. Some models allow power transmission options such as Power over Co-ax. What model are your cameras please? I assume that it all did work, and has been installed for a number of years? Were the IP cameras added more recently? What model DVR are you using?

It's important that you confirm this. Then we can be sure that you are using appropriate firmware.

I don't think you'll be able to use POE with your analogue cameras. I assume that you have some separate power source for the two IP cameras, such as a POE switch?

If you haven't increased the number of cameras that your single PSU is powering, then perhaps it has degraded and is struggling. You could test by disconnecting one or two cameras and seeing if all the others continue to work well, and whether issues return as you reconnect those. As per...

Just to check, before anybody provides assistance to you to achieve this setup, that you are conscious that you will NOT be able to receive PUSH alerts in the Hik-Connect App if you set it up as you describe?

How many camera power supplies are you using? e.g. maybe just one supply for all the analogue cameras?

Use the same gateway address for all. But set a different IP address for each.

You can contact Hikvision Tech Support in the UK here.

Are you both using the latest version of Hik-Connect? App Store Android or IOS? Both phones?