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  1. JB1970

    Firmware Do I have a 2347 G2 with G5 firmware?

    Yes the ‘C’ are G5 firmware. You can confirm by logging into the camera and checking ‘Firmware Version Property’ on the System Settings > Basic Information page. Hikvision stopped printing the firmware version on the label some time ago.
  2. JB1970

    Is there a real difference between the DS-2CD2T87G2-L and DS-2CD2087G2-LU cameras?

    You can see a big difference in clarity/sharpness between the two cameras in that video. However there is something amiss at 4:33 when looking at the number plates...the left hand image that isn't clear, is clearly stretched to the wrong aspect and so will distort. It's the same in the next...
  3. JB1970

    Hikvision ds-2ae5223ti-a analogue PTZ camera setup?

    Pelco D is Pelco's open source RS485 protocol used by many third parties (they also use Pelco P with RS485) Those protocols would be used to control a camera over twisted pair not coax. From memory the coaxial telemetry is Coaxitron. Edit: Found elsewhere on the wibbly wobbly web: • Coaxial...
  4. JB1970

    Newer Cameras work on older NVR? Can’t add DS-2CD2143G2-IU to DS-7608NI-EV2/8P NVR. Help Please.

    Agreed. Looking at the details in the post, you've already adjusted the settings that would usually prevent an older recorder accepting a newer camera (compression and security)
  5. JB1970

    What is the maximum resolution that I can record on each channel of my DS-7604NI-SE-P NVR ?

    The NVR will take up to four 5 megapixel cameras. Your cameras are 2 megapixel models so a max of 1920 x 1080
  6. JB1970

    Ds 7208 not booting? (not showing on screen)

    More information needed. When you say there's nothing on the monitor do you mean nothing at all or gridlines and menus visible but no camera images? Do you get anything at all on the monitor when you first power up the recorder? Even if the resolution was set incorrectly on the recorder, you...
  7. JB1970

    What is the maximum resolution that I can record on each channel of my DS-7604NI-SE-P NVR ?

    Both your NVR and cameras are quite old and have been end of life for some time. The 7604NI-SE-P can take cameras up to 5MP resolution. Both the cameras and NVR only support H264 encoding. I'd probably recommend updating the NVR before the cameras. Swapping it out for a 7604NXI-K1/4P would...
  8. JB1970

    How to Lock Down My Hikvison System?

    No you can still add the device to the Hik-Connect app using its IP address and server port to avoid using Hik-Connect P2P service. However some features are unavailable such as push notifications and event clips in app. You can just add the NVR to Hik-Connect using it's LAN side IP address...
  9. JB1970

    Cause and how to prevent 'Login Timeouts'?

    If you're logged in and viewing the stream it'll stay up. However if your connection is idle (viewing a config page and not interacting with it) or you disconnect the session, it's going to require you to login again. That would be the norm and it's basic security so won't change.
  10. JB1970

    Hik-Connect not showing events? (mostly at night)

    It depends on the specific setup you have for events. For them to display in 'Event Messages' the linkage action for the specific event type needs to have the 'Notify Surveillance Center' option ticked. For instance I use both motion detection and line crossing. For motion detection I just...
  11. JB1970

    Hik-Connect Hik-Connect - event messages stopped?

    Sometimes there are little anomalies following Hik-Connect updates etc. Assuming nothing has been changed in the NVR settings and there have been no firmware updates just try the following: In your Hik-Connect app go to 'me' then logout Reboot the affected recorder After a few minutes log back...
  12. JB1970

    Problems with ds-2cd2385FWD-i camera firmware upgrade?

    It's a shame about that but I suppose it does confirm that there's an issue with the camera... Your existing model is the DS-2CD2385FWD-I. That was replaced by the DS-2CD2385G1 (which was marginally better for low light performance), which in turn is replaced by the DS-2CD2386G2-IU. So that...
  13. JB1970

    Problems with ds-2cd2385FWD-i camera firmware upgrade?

    I knew I'd seen that post somewhere, I'd already given it a 'like' previously.
  14. JB1970

    Which user can not format HDD - DVR DS-7204HGHI-SH?

    On the older models like that one (version 3 UI) it doesn't actually matter; it simply affects which permissions are enabled/disabled by default and they can be modified regardless. Create the account - user or operator. Once created you will see a modify icon to the right of the newly created...
  15. JB1970

    Problems with ds-2cd2385FWD-i camera firmware upgrade?

    I can't find it, someone did post but the turrets are easy to get into: Remove the trim ring Disconnect and take the camera down Remove the cowl that surrounds the main camera 'ball'. On new models you only need to loosen the small Torx screw that secures the camera position in order to remove...
  16. JB1970

    Problems with ds-2cd2385FWD-i camera firmware upgrade?

    You can use the reset button or you can do it through the configuration. Where you previously connected to the camera remotely, you can go into maintenance and default it from there.
  17. JB1970

    Problems with ds-2cd2385FWD-i camera firmware upgrade?

    I would probably factory reset the camera and start afresh as there may be something corrupted so it’s worth a try.
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