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Your other recent Post mentions Los Angeles, being UK-based I'm afraid we wouldn't have any idea on the regulations that might apply in the USA.

@Dan has asked Hikvision UK Tech Support whether there might be any way to help you out with this phone update. We'll update here as soon as they respond to us.

I am guessing that everywhere that you have typed the word Axiom you meant just Ax?

I think those are discontinued products, since 2021 (see attached).

Can you tell us a bit more about the storage server please?

Rekor isn't a brand that I have come across before. It's likely that you need a different user name & password for the APP and for browser access. Rekor may provide a separate utility software (like SADP provided by Hikvision) that will allow you to find the NVR on your network, initiate a...

Hi John, What happens if you do try to modify it please? I'm guessing it sends a text to that old number?

And, 8 days after we placed orders (and receipt of the orders was confirmed), we are learning that we will not receive some items because there is now zero stock!!!

Hi, we never get hands-on with the HiWatch cameras, so can't be sure. It's not clear from the documents whether it does have a reset button. If there is one, then the button is usually adjacent to the microSD memory card slot. If there's no button, then you will need to contact your reseller and...

I don't think you will find a bracket to suit that camera which also provides cable protection.

They suggest a range of up to 300m for their newer models:

I think I would buy & try some powerline adapters in the first instance. These will extend your network via the mains cable. As far as I know there is no length/distance limitation. https://www.tp-link.com/uk/home-networking/powerline/

Have you tried installing that new browser plugin? As per below: https://www.use-ip.co.uk/forum/threads/web-browser-plug-in-vulnerabilities-patch-cve-2023-28812-cve-2023-28813.10676/#post-46732

Just an update on lead-times to fetch & deliver these manufacturer special offers from Hikvision; on placing our first orders for these special offer products today we are being told to allow a week to fetch the stock. Unfortunately, this lead-time is beyond our control. Please allow more time...

Sorry guys, no we have never shipped to the USA. There was never any demand, because historically the $ prices you paid for Tech products were always lower than the £GBP UK prices. And, shipping into USA was a chore, with many Tax & Duty complexities. I'd guess that NDAA would also make...

Hikvision seem to have an over-stock situation in their own UK warehouse, and have asked us (and others I assume) to help them clear the excess with some very substantial manufacturer discounts. This is exceptional. I have never know it before, and we have worked with them for coming up nine...

I recently switched ISP at home from Virgin (after 20+ Yrs!) to YouFibre. YouFibre provide the eero6+ router with their 1Gb/s fibre internet (just £27.99 per month for Gigabit internet, if they are in your area). It's a mighty wee thing in terms of wireless - It's in our loft and I removed 3x...

On 22nd January Hikvision UK Tech Support confirmed to us that 16TB was the maximum allowed, but we have not yet tested it.

Is it specifically the hand-tightened nut against the mounting plate that is failing? Does it come loose? Or just not do its job any more even though it is tight?

Can you elaborate on this please? Where do you see this info? Thanks