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Your correct, still works after disabling RTSP pass through although the camera feed is a bit slower than the rest showing up on the computer screen and in the Hik connect App.

I have got the doorbell working by going into my router settings and enabling RTSP pass through and changing the doorbell to Hikvision_RTSP The doorbell also appears in the Hik connect phone App. Is there a security issue with the Router RSTP passthrough being enabled? I thought I read...

I have just figured it out, easy peasy, No idea what I was doing wrong earlier? LOL! Firmware upgraded but still showing as Clarecontrol, not Hikvision! The upgrade file option is still greyed out in the maintenance tab though! The same error message regarding the Certificate is still there.

I have downloaded and installed the Batch Configuration program but how does it work? I can't seem to find a way to reset the firmware of my door Bell? The lower half of the screen shows 3 devices, one being the Door Bell but where do I go from here?

Thanks for the info, I will try this tomorrow and let you know

My door Bell has US firmware (Clarecontrols firmware) I had problems with my bell when I got it a number of years ago. I purchased it from a UK vendor (Broadband Buyer) who's support dept directed me to install the Clarecontrols firmware which has worked for the past few years with no more...

No difference to me, my DS-KB6003-WIP door bell still won't connect. I still get the "Certificate Verification Failed" message. Playback still does not work either!

I have just tried playback on my iPhone using WIFI and playback is working normally however using 4G I am getting the following message: "Device decoding timed out. Check the device network connection"

I have just tried it and no difference to previous for me! Still get 'Certificate verification failed' message on my Hikvision door Bell entry in device management..

I'm in the UK

I had the same problem, I just restarted the NVR and the camera came online.

Hi, I just changed the Router settings back and the Doorbell is still working, This is all a bit too technical for me. I really have no idea what I'm doing!

I have managed to get my Hikvision Door bell to register with my NVR just by looking at the settings on my Asus Router (Asus-Merlin firmware) I remembered there was something in the router settings that mentioned RTSP and thought I would give it a try! Router settings; WAN page, WAN - NAT Pass...

Hi, I have tried all you suggested but the NVR still comes back to the same message 'Certificate Verification Failed'

Hi, I have tried deleting, editing and rebooting many times in the last week but I still get the same error message.

It will need to be firmware for the NVR in my case as Hikvision stopped making DS-KB6003 Bell a while back.

I am playing footage back using a web browser, when looking at the time of the playback it may say i.e. 23:01:15 then freezes and jumps forward to 23:01: 31, it will freeze again and then jump to 23:01:35. It seems to be random amounts of time! I have tried deleting the door bell and adding...

I have downloaded the new firmware on my DS-7616NI-M2/16P but when I playback any camera footage the time jumps various amounts in seconds. My Hikvision video doorbell won't register with the NVR either, I keep getting a message that the 'Certificate Verification Failed' I can see the doorbell...

Just got things working again after clearing cache, cookies.

I have just upgraded the firmware to 4.63.025 and now I can't log into the NVR from Windows 11 using the Edge browser! (local components installs on boot up) I can see the NVR in the SDAP tool and see my cameras in the Hik connect app. I type in the IP address in my browser and nothing...