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  1. P

    HIK Connect lost after firmware update

    Disabled UPNP in the NVR
  2. P

    HIK Connect lost after firmware update

    Hi David, I have Set router DNS to same as NVR & camera now and rebooted both devices. No UPNP is disable on my router i can disable it on the NVR dont think it willl make a lot of difference as i have it set to manual, i am with tiscali, i have port forwarding for all ports needed on the NVR!
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    HIK Connect lost after firmware update

    David couple posts up you also said about using the same DNS on the cameras, NVR and router as i have my service providers DNS setup on my router and always have done would this be a problem? I have now updated the router so all are the same.
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    HIK Connect lost after firmware update

    i think it looks like it is using a dynamic IP or Multicast address?
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    HIK Connect lost after firmware update

    Hi david no mine doesn't, i don't think it ever has either the status has always said not valid, maybe i have never set it up correctly in the first place and a bug in firmware has let it work before? I have changed my NVR http and https port numbers as i have other devices on my network...
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    HIK Connect lost after firmware update

    I will try this today David, I will also try the factory reset, first I will just make a note of all my current settings so i can put them back. should i just do the NVR or cameras as well?
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    HIK Connect lost after firmware update

    Hi Kamir thanks for the link made good reading and is the same issues as i was seeing, I could get 2-3 cameras connected then it would reboot, I managed to downgrade firmware with out to much of an issue. I think i will just leave the firmware upgrades now just to much grief, not unless serous...
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    HIK Connect lost after firmware update

    Yes I do have virtual host on, interestingly while in the NVR last night I took a screenshot of the platform access page and I do have the same error code as the other poster had of 0xe0020008, now who do I contact to get this released.
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    HIK Connect lost after firmware update

    Hi David, I did already have the DNS server on all the cameras set to primary 1.1.1.1 and secondary 8.8.8.8 for what it is worth as I don't think it would make any difference, I think I read a long time back that the IP cameras connected to the NVR are unable to have access to the LAN/WAN. Its...
  10. P

    HIK Connect lost after firmware update

    My cameras are hooked up through my NVR then to the internet so no, probably would if i connected them directly to the router.
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    HIK Connect lost after firmware update

    God that would be stretching my skills a bit! i am going to hook directly up to the NVR later today and see what we see in there.
  12. P

    HIK Connect lost after firmware update

    I bought my whole setup about 5-7 years ago and installed it all myself and unfortunately now don't remember who i purchased it from. Lesson learnt never do firmware updates.
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    HIK Connect lost after firmware update

    Hi David, No i dont get the error code but everything else ties in with pinging servers, firmware update ect., I have just tried calling the UK technical support number listed on the Hikvison uk site and what a waste of time that was "Is only for business" so no joy there. I have asked the...
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    Hik-Connect Can hikconnect server domain block access?

    Hi Phil very interesting, same story here i have wasted approx 20-30hrs on this to, what number did you call to get this restriction removed?
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    HIK Connect lost after firmware update

    Originally before the firmware update I used 8.8.8.8 and 8.8.4.4 with no probs i have also tried my router gateway as primary and 8.8.8.8 since after reading off the net with no joy, desperate times calls for desperate measures lol. Did read somewhere that somebody asked if the HIK connect...
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    HIK Connect lost after firmware update

    Hi David i had already tried this in SADP and it says this:
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    HIK Connect lost after firmware update

    Hi all Stupidly I decided to upgrade the firmware on my NVR to the latest version from the Hikvision UK portal (V4.61.000 build220507). What a big mistake that was, not all cameras would come back online and the NVR kept rebooting and to add to it I can no longer view any of my cameras on the...
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