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Hi, DS-2CD2386G2-IU is running on firmware V5.5.801 build 211105 which is the latest version, but I've noticed that since I've updated it to this version, my notifications have gone alot poorer and it's missing picking up people when they're within detection area. I'm running this without a...

Hi, I currently have one DS-2CD2386G2-IU which has Firmware Version Property as B-R-G3-0. I'm thinking to buy some more but I read the G3 ones will not have frequent updates going forward compared to G5? Is this correct, if so, which models would be better to buy? DS-2CD2387G2-LU? TIA

Hi, I run this as a standalone device without a NVR, please can someone confirm I am using the correct link and I am on the latest version? Model: DS-2CD2386G2-IU Firmware Version: V5.5.800 build 210628 Firmware Version Property: B-R-G3-0...

added a micro sd card but unfortunately still doesnt show the events in the playback next option is to download a 3rd party software nvr on the raspberry pi and see if that works

thanks, will search around best place to buy one before i do, i'm going to try putting a micro sd into the camera and see if that helps as i believe the below is the issue. for playback which works fine, below is selected: but for the event playback, it has the below config and it is not...

thanks for that maybe i need to configure a stream media server and download the application storage server and set that up to see if i can put that to the raspberry pi which has an external nas drive attached to it which nvr would i need if i cant get this to work? tia

the one highlighted below? that just shows the icons with the names

i'm on version v3.3.1.8 build20200901 usings a windows machine manual says i should have the event icon to click on but don't think it is on this version which seems to be the latest version. must be an option when i log onto the device via a browser to set this maybe i have tried searching...

sorry to be a pain yeah that makes sense, thanks for that just cant find the option to view recordings by events only, suppose will have to go through the manual

this is interesting, so i've noticed, i can only view the events while my laptop is on and the ivms 4200 application is running. as per the below screenshot, this only worked while the app was running with laptop on, it picked up my detection setting fine (intrusion detection alarm). i'm...

i've managed to sort out playback now on ivms 4200 only thing im struggling with is viewing motion not showing on the playback bar. i've attached some screenshots of my current config if anyone could advise if this is ok please? so i want it to record 24/7 and when viewing back the footage, to...

sorry to be a pain unfortunately i can't get it to work ive set up the app, i can view live the camera etc but not sure how to point the recordings to my nas server which is on a raspberry pi? cant see the options within the settings thanks in advance

ah ok, thanks for that i will download the ivms 4200 and see how i get on thanks again

hi, got my DS-2CD2386G2-IU all set up to record to a nas device, which it is recording 24/7 and i can view the recordings no issues. i've set up the below: configuration > event > basic event > have enabled motion detection arming...

thanks alot, appreciated

excellent, thanks alot, that worked :) any idea where the link is for the new firmware DS-2CD2386G2-IU version V5.5.150 i think it is

i've changed the external hard drive from a nas to ssd, which seems to have done to trick, stable now, disk status is normal. but i'm not getting any video content being saved and nothing in the playback, how can i fix this please? thanks

hi, have the DS-2CD2386G2-IU running on firmware version V5.5.131 build 200220. i tried to find the link to the latest version, but can't find it. i'm not going to use a nvr for this camera, currently has a raspberry pi running as a nas for this camera. in the camera settings > storage...