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It looks like I need to get an SD card to export the logs, I will work on that next week. Thanks

I can get a few sd cards, I have one spare 30w injector I was using for testing while waiting for the nvr, I’ll off load two cameras from the NVR (1 ptz, 1 pano) this will help point to camera or hardware/network/cable issue.

The lines were tested with the Klein tester at install 3-4weeks back, I know that’s all good. Had to reschedule line test (snow today and they wanted to come, of course). I think I changed the Poe distance from short to long, with no difference. I read when setting too long the nitrate is...

Just posting the log from last night because there was flurries (snow) and whenever there is anything falling from the sky the cameras have tons of disconnects, I haven't been able to post that because the weather wasn't cooperating. Ill update once I have the line test completed. Obviously...

I tried to, when I disabled I log the whole channel, I will try again. https://www.amazon.com/gp/aw/d/B07VMCN87B?psc=1&ref=ppx_pop_mob_b_asin_title

Just to be sure, there is no setting change to make when using the injector with a Poe NVR? Under the power usage page it displays “shorted” or “short circuit” on the cameras connected to the injector. I just assumed this was normal when using an injector.

Here's the export with only the noted selections. I also scaled back the prerecord to 0, there were some buffering errors (if I understood correctly).

I will post it in the morning, I’ll follow up with the telco people for my line test, haven’t heard back. Not sure if the logs show dropped packets for either of the panoramics (1,4) but I do receive alerts on hik-connect and on the nvr for video loss. Sorry this seems to be a tricky one to...

I attached the logs from yesterday, did you use a program to open the network log, I can see the dropped packets in the event log but certainly isn't as legible. I hope to here back from the telco today. I had more video loss reports last night to the hik0connect app than the previous night.

No notable improvement, I did the ends on Friday afternoon, the CCA cable was a learning experience from a different install, sorry for the confusion. NVR showed <5w per cam, the PTZ are on injectors. Total VNR capacity was ~180w remaining.

I know the NVR is set to dhcp, subnet for the router is 192.168.1.xx, The ip cameras are assigned a 192.168.254.xx from the nvr. I can discount the LAN for the night if you think that will be helpful while waiting on the line test. I can also assign the NVR a static address. The lines are...

They’re already flagged. I put the call in for the test, waiting on a call back with a schedule. I’ll update once I have a schedule. Am I correct assuming the internal network is except since the data loss is occurring at the nvr (excluding the possibility of an IP conflict)

The 4 channels I'm using all have the video loss issues. One doesn't seem to be any worse than the other. Channel 1 is Hikvision, 2 Dahua. 3 Dahua, 4 Hikvision. Events from the network side, is this from the router end?

These are the logs I exported, the LAN had an extension of pcap, I changed to text because I couldnt upload here. Please give me your thoughts.

Edit, I didn’t see your reply until I grabbed these pictures, I’ll be back to work tomorrow, I will export logs then. Let me know if the pictures I grabbed are the logs you are looking for. Ok, I dropped by the office, here’s a couple pics. I will have to look up a network connectivity log...

Good morning, I’m in the US, the testing has been through wired windows work station, it does not have WiFi, I am remoting into the office computer then connecting to the nvr/camera web interface(s). I attached 3 pictures Fastest was computer to router Slowest was computer too google Other was...

Nope, video still cuts out, I scaled my two ptzs back to 1080, will report back in the morning. Video loss is not for long periods, generally sub 1 minute.

Another question… When I go to play back and I try to smart search through the web gui, if I draw an intrusion line how do I search or apply that setting?

***UPDATE*** I reset nvr, and the two hikvision cameras. The nvr grabbed what I think is it’s correct dhcp, 192.168.1.64 The 1/250 exposure seems to function fine. Video seems stable when viewing the image screen and event image. Ptz control seems to be function well. Finger crossed, Thank...

Edit Cca is copper coated aluminum The video loss only occurs at night but the web gui video issue exists all the time Assigned names are: Rear pano Front pano Rear ptz Front ptz I reset the panoramics today so names have changed, camera01 was front pano, name changed after reset. After I...