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However, when I go into the Hik-Connect webpage or the app on my Android phone, it cannot find the NVR when I try and use its serial number to search for it. Nor if I use the "Online Device" option in the app when you press add and input the serial number do you get a message ive had issues...

i cant replicate either even changing date format as per above

isn't it under configuration image osd Size and then as per picture

i replaced older axis ip cameras with microphone and replaced with hikvision 4k without even giving non microphones a second thought :-(

build in microphone across the range for what it would cost to implement

seems only way is use hik connect and when in device list swipe left click cog wheel and change alias then go back into ivms4500 and the names are correct

DOWNLOAD PORTAL i would say this is your camera later version of firmware is available than what you have installed

totally agree their website is a minefield and if you use the wrong firmware due to their poor site you may brick your device

anybody know how to change the name of the devices listed under hik connect i can goto the hik connect website and change them to a friendly name but using the app all i get is a list of the devices I'm sure on an older version you could sweepleft and then it allowed editing name now you just...

confirmed yesterday if i take out the cat5 from camera input 16 to switch i loose all cameras bar the hikvision so it appears i need to make sure each camera is in the correct relevant input so cam input 7 needs to be ip 192.168.0.57 input 8 needs to be ip 192.168.0.58 easier said...

sorry may have confused my self yes the nvr lan port is connected to switch for using the hikvision app but i also need one from the switch to one of the camera ports to get cameras to work picture showing all the cameras that's without the cat5 from camera input to switch

got no where today put all cameras into nvr and tried above just searches and does nothing else noticed that i have channel port ? should this be changed to represent each input as an example if have a picture here of camera no D6 and channel port is 1 should i change that to 6 managed...

thanks for the quick reply think the only thing i did wrong was not input the password

hi all trying to get my head round this one one camera is hik g1 series so its range is 192.169.254.** and goes straight into dvr the other 10 cameras are avis and are going through a poe switch and are set as static ip range is 192.168.0.51 onwards when the switch broke i removed it and...

not really sort of gave in seems its no longer supported and no info available

thanks Kieran its does seem quite strange I agree found an old usb stick with version 1.10 and a list of improvements so will update to that for now thanks again

Kieran its the svr 1645 and svr 3200 and lastly svr 960 all running 1.4 or 1.6

strangely I cannot find any svr model on their support pages https://www.hanwha-security.eu/search-results/

anyone know where I can get this Need it for svr series units