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Selecting the option "Enable Virtual Host" and saving rebooted my NVR. Not what I needed in the middle of the day! :(

I deleted all of the cameras that failed to pick up an IP in that sweep (above), and "Quick Add"ed them from the web back end. All of them picked up a correct address and I have had all cameras working for 14 hours now.

Grr Set the subnet mask tighter at 255.255.255.0 New IP range starting at 1.20 D1 - D9 seem to have ignored it, and D43+ is hit and miss.

Yes the laptop is connected to the switch that's in turn connected to LAN 2. No other network connection active. The subnet mask is 255.255.0.0 so 192.168.x.x is allowed. That's not a different IP range. The IPs look to be assigned by the NVR, although I know not how. The network is private...

Hi My NVR hasn't behaved since installing the newest firmware. I swear it's that! lol Currently I have a lot of disconnected cameras with apparently the wrong IP addresses. When I use the SADP tool to change the IP addresses to what the NVR thinks they should be, the cameras work. But after...

Very sorry not to get back sooner Phil. Rushed off my feet here! Success - and my fault.. I forgot to disable WiFi on my laptop connected to the CCTV network. I think that's where the dhcp broadcast was leaking in. I set the IPs to static in the SADP tool. Almost immediately I was getting...

Hi Phil. No the cameras are plugged into a Cisco POE switch which is in turn plugged into the NVR and set as LAN 1. LAN 2 is plugged into my network on a different IP range. Thanks

After updating to the newer firmware 4.1.10 I'm unable to add cameras successfully. My process: use SADP tool to activate camera > locate camera on NVR after plugging in and add. Job done. New firmware - added cameras with spurious IP, worked for a week. Reconfigured IP manually with SADP...

Thanks Phil. Nothing changed as far as I know. I'm on 2.6.2.6 and a lot older firmware. I'll try those to see if it improves. Thank you

Connecting to our DS-9664NI-I8 NVR with the iVMS-4200 software on Windows PCs, performance seems to have dipped, causing the software not to connect to the cameras occasionally, giving the error: 302 (camera is disabled or not connected). We can still see all cameras available via the web...

Great - thank you Phil ;)

Drive 5 seems to have sprung into life. No change with 6, 7 & 8. Drive 6 self test succeeded after the reboot.

Hmm it's been like this since 9am this morning :(

The drives are formatted and were all installed together. Raid is off. Does this look right?

Thanks. I'm not completely sure what our installers have installed where. I don't know if they've just picked a camera from the nearest box sometimes. It would be good to be able to check if we would like to re-arrange them at a later date.

As the thread title says... is it possible to check a cameras focal length using the software or browser interface? Many thanks

I think there's a tick box to install the player at the same time.

The Hikvision player that downloads from the app when you first play a video works fine. Trouble is I need to store videos on a central share for future viewing, ie by the police. They're going to insist on a common format.

Hi I'm using IE11 to manage the NVR on Windows 7. I'm able to record sections of videos and they're saved in the default location in my user profile area. I can't open them tho'. I've tried VLC and Handbrake. I downloaded the converter tool and that states: "The file cannot be converted". A...