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  1. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Thanks for the suggestion to use Googles DNS. I changed the settings exactly as you suggested. But makes no difference to my issue. Just to check. It's not that I can't see my device as such, (which I of course cannot) It's that I cannot enable Hik Connect via the SADP app on the camera in the...
  2. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Any good? Just to note I've not changed/adjusted anything. The camera was reset using the button, SADP used and a device password created, and the camera was activated. It then was (I guess) assigned IP details by my TL Link mesh WiFi.
  3. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Hi Phil, thank you for the reply. Oh yes, that's fine. I managed to get that working last night :) I can log into ye-olde Internet Explorer fine, see the live view and fiddle with settings :) What I cannot do is enable Hik-Connect in SADP, as whenever I tick that option, and press Modify, I...
  4. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Hi again Kyle Just to say again, I thank you so much for your continued help trying to get me thru these initial stages :) From what you said in your last post, I can't see anything obvious that's wrong. However, as per your request I have taken some screen grabs. I did multiple grabs and...
  5. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Little update. Having hard reset the camera, and following this forums tutorial about using SADP to activate, etc. I have moved forward :) Given the Camera a Password and created a Hik-Connect verification code. The camera is activated, it's IP address has been modified my my network? to pull...
  6. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Thank you, I very much appreciate all your help and advice, I'll have another crack at this when not too late at night. Apologies for my semi ranting of the last post, it was just due to frustration of not being able to progress :) Again, thanks.
  7. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    If I can hard reset the camera (button next to SD card slot) wipe everything and start again, I'm happy with that :) It's just this dam admin password bit.....
  8. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Thank you. After a couple of wasted hours this evening, I'm actually wondering about contacting the Guinness book of records, to see if anyone has yet set a record for how far they can throw a HikVision Camera from a household window, as I'm pretty near to attempting such a challenge! ;) I'm...
  9. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Thanks, this looks great, I've downloaded the SADP program, and yes the camera is activated, but the Hik-Connect was not enabled. I've ticked that, and set a 12 character password for it. (was all looking good) :) Then it seems to need to press MODIFY bottom right to actually set the changes. I...
  10. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Hi, thanks for the reply. Yes, after getting stuck and not being able to move on, I went to this site: www.hik-connect.com Tried putting the account details I had created on the mobile app, but it did not recognize them, Not really sure why, but anyway, I made a new account on that site. Added...
  11. Snaffy

    New HikVision User - Stuck on mobile app - Create Verification Code

    Hi, just to say, this is my 1st post here, I've been reading advice here for a while, and after buying some less than amazing IP Cams, I thought I would follow advice and purchase just a single HikVision camera to start with, do some testing, before deciding to progress. For this testing I was...
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