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  1. S

    Firmware HELP! Updated my DS-2CD2387G2-LU camera to latest firmware seeing green boxes in hik connect?

    No the status says offline. I thought it was some sort of network issue but i cant seem to change anything that makes a difference. When you say unbind it. do you mean delete it from here?
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    Firmware HELP! Updated my DS-2CD2387G2-LU camera to latest firmware seeing green boxes in hik connect?

    Hey @Kyle I spoke to soon. Because I wasnt too fussed about exporting some details as i have that all saved so re entering wasnt an issue. Now My NVR wont connect in the hik connect app.
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    Hikvision NVR green screen issue

    I had this exact issue and have just rolled my firmware back to 4.51.025 and i dont have the green boxes on the live view anymore
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    Firmware HELP! Updated my DS-2CD2387G2-LU camera to latest firmware seeing green boxes in hik connect?

    Hi @Kyle I have just downgraded to that 4.51.025 and my green screens have gone when viewing in HD. thanks for your help
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    Firmware HELP! Updated my DS-2CD2387G2-LU camera to latest firmware seeing green boxes in hik connect?

    Hi @Kyle I do have an I series NVR which I also upgraded last night. I had updated to 5.7.3 but that still is causing an issue which makes me think its the NVR firmware. I dont remember what firmware my NVR was on before i updated. Should I downgrade to 4.51.025? would that be okay to do so?
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    Firmware HELP! Updated my DS-2CD2387G2-LU camera to latest firmware seeing green boxes in hik connect?

    Hi, I saw this post/ saying there was a new firmware to install for my cameras. so i installed it. Now i am seeing green boxes on my hik connect app. I have noticed if i change the view from HD to basic the green boxes go away but the live preview isn't great. It never used to do this until i...
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    Line detection sending notification when crossing both directions when only setup to alert in 1 direction

    Okay thanks. Yer I always set it via the NVR but will set it to bi directionally to make sure. Will increase sensitivity also and hope this starts catching results i expect to get.
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    Line detection sending notification when crossing both directions when only setup to alert in 1 direction

    Hi @JB1970 I have tried changing the line to vertical but when I crossed the line this evening it didn't send an event. I have the sensitivity set to 55. Should I be using a different type of event in this instance?
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    Line detection sending notification when crossing both directions when only setup to alert in 1 direction

    Ah okay thank you for that nugget of info about the line working best when it is vertical. I’m now trying to work out the best position and hopefully have the false alarms reduced.
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    Line detection sending notification when crossing both directions when only setup to alert in 1 direction

    Hi, I have line crossing detection setup on my driveway and only want it to alert me in a certain direction from A->B as you can see in my picture. I am however getting notifications when someone crosses from B->A. I have this smart even setup on my NVR which is DS-7608NI-I2 / 8P and running...
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    Replace ColorVu with a darkfighter turret for better night vision?

    That is another good idea having a few of those down the fence line on the concrete posts. i guess this would mean if there is an intruder it would then light up and camera able to see
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    Replace ColorVu with a darkfighter turret for better night vision?

    Okay thanks. Just gutted that I’ve got this issue and no easy way out of it. As I don’t have any power down there I’d have to get battery operated ones.
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    Replace ColorVu with a darkfighter turret for better night vision?

    would fitting a PIR floodlight just halfway down the alley same sort of level as the soffits work? would getting a camera with a higher mm of lens work at all?
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    Replace ColorVu with a darkfighter turret for better night vision?

    I havent mounted it onto the wall directly i have mounted in to a soffit like this which is just in front of the gutter I was thinking of moving the camera to out of the soffit and onto the wall but i was trying to avoid having like that kinda bracket. ideally id like to keep a camera in the...
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    Replace ColorVu with a darkfighter turret for better night vision?

    Hi, I have recently installed a DS-2CD2387G2-L(U) down my alley way of my house. The issue I am having is that because it is close to a brick wall the supplement light reflects off of it. The obvious solution is to move the camera further round but then I am essentially pointing my camera into...
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    Only 1 camera gets live preview the other says failed

    Hi @Dan i tried the substream but that just stays black and shows nothing
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    Only 1 camera gets live preview the other says failed

    @Dan sorry to @ you but i thought you might be able to help again.
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    Only 1 camera gets live preview the other says failed

    I had a previous post where no cameras would give a live preview (previous post). I updated the firmware of my NVR and updated the firmware of my camera. The 1 camera that was working then starting allowing live view when connecting to the NVR via the IP address. I have now got my second camera...
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    No live preview when connecting via IP

    The one camera i have working i can now see live preview. thank you. should i start a new question about the username or password issue along with network abnormal issue?
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    No live preview when connecting via IP

    Do the cameras have to online to do this? otherwise i have to do the hard reset for all of them except one and trying to avoid that
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