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Hi, I have had my cameras up and running for almost a year, without issue. I have not changed my router, or any of it's settings. A few weeks ago I noticed I was not getting a connection on IVMS, even after restarting the app. So I went to use the browser and that was also showing "Can't reach...

Should SD cards be formatted in a PC/laptop before formatting from the camera's Storage Management? If so what file Format System should be used? What Allocation Unit Size should be used? Should Quick Format box be checked, or unchecked?

@IED thanks for taking the time to post the screen grabs, it's a big help. From what I can see, the light doesn't affect the image, except for what is directly behind the camera. For example, on the second picture you have a paved path that I presume goes down the side of your garage. If this...

Thanks for the replies. Would cameras that use infra red instead of LEDs avoid this issue?

I have 2 ColorVu cameras with the LED light set at 50% max. The LEDs are still very bright looking. I am looking at purchasing 2 more ColorVu cameras, but these 2 will be facing each other (not 100% face to face, but close). Are the LEDs likely to interfere with each cameras picture, i.e. blind...

Thank you both for your help. VSPlayer seems to be working for me.

Hi Phil, thanks a lot for your reply. I can now download files, but I'm having difficulty playing them. I downloaded a 2 minute file from 05:11:00 until 05:13:00. When I try to view file using VLC, the total run time shows as 7hs 3mins 27secs. The start time constantly flips between 00:00 and...

Hi. I have a 7608NI-I2 NVR running V4.40.015 build 200616. If I try to save some footage, I get "downloading failed" message. On the playback screen, if I click on the scissor icon I get "Failed to clip" message. My system is set up as Plug and Play. I am also trying to complete these tasks...

@IED Thanks. Did you have issues with H265/H265+? I currently have mine set to H265+. I only have basic broadband with upload speed a little under 1Mbs, so I thought H265+ might be preferential (plus the extra saving of storage on HDD).

Thanks for the reply. I thought that I had gone through the same procedure with all cameras AND nvr. But going through every stage, on each device, I found that I hadn't gone on to the Advance button in Schedule settings on the NVR. I found the Record audio tab there. Out of curiosity, how have...

I have audio on Live feed, but non on Playback. I have followed steps on this thread - How-to: - How To Set Up Live View & Playback Audio on Hikvision Cameras but when I get to the step Configuration > Storage > Schedule Settings the box that appears is not the same as the one showing in the...

Hi Phil, On your above reply you state "Clicking the links for the cameras in the right-hand column in Camera Management should open a new tab for each camera in your browser. It's probably best to use Internet Explorer." I am coming across the same problem as I've noticed on other threads -...

@David That's great news, thanks for replying. Do you have a link that gives instructions on how to set this up?

Thanks for quick reply Dan. Considering I'll be powering the camera via POE from the NVR, I presume this means "directly connected to the NVR"? It's a shame it's not possible to just use the SD card for storing events. Looks like I'll need a fairly large capacity SD card.

I am in the early stages of setting up my first cctv system. I want to add an sd card to the camera, but only have the SD card record when an event is triggered (otherwise I'd need a huge capacity sd card). Is it possible to continuously record to HDD, but only record events to sd card?

Just had my first cctv system delivered. According to the box, my I-series NVR has firmware V4.40.015_200616. Should I upgrade to the latest .016, leave as is, or even downgrade to an earlier firmware if people are finding less problems with earlier firmware? I currently have 2 x 4mp ColorVu...

@Nigels89 Thanks for above info. Did you mange to get a G2 in a focal length other than 2.8mm? I'm needing a 4mm but I can't find any other than the 2.8mm.

Hi, I am considering purchasing DS-2CD2346G2-ISU/SL, but have a couple of questions. I do not want the siren (or light) to be active during the day, but will want it on during the evening. Therefore, Can the siren and light be set on a timer, with the other "regular" alerts to my phone set...