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I've noticed the same low 2-way output with my DS-2CD2387-LSU/SL(C) cameras and DS-KV6113-WPE1 intercom months ago while the cameras were still on V5.7.3_220216 SP. Recently updated them to V5.7.12_221201 and the problem persists. Sounds like Hik-Connect is the problem

In the Dahua NVR under TCP-IP, tap the modify icon and turn DHCP on. Next, log directly into the camera through your PC browser at http://192.168.1.10 and see if you can locate a setting to turn on onvif and create an onvif user account which you'll need to replicate on the NVR when adding the...

The UK portal is indeed a mess. Hik removed a lot of the Turbo 4.0 DVR firmware last fall when I reported a bug and recently for the aforementioned IP cameras, they advised downloading 5.7.12 direct from the hikvision.com website

Thanks for reporting back. I am still on 5.7.3 and was worried about updating past 5.7.10 namely because of this bug but also because of the update notes that 5.7.10 will no longer allow downgrading. I was hoping for improved acusense human detection as I get lots of false positives on clothes...

@JB1970 or anyone else updated to this firmware and any issues to report? Have they fixed the HC light/siren manual triggers that were stopping by themselves after 3 seconds?

By pure coincidence, this issue happened to a site I manage with the end user registered as the main account on Hik-Connect so contrary to prior belief, this is most probably something innocent and related to Bugvision's managed platform itself rather than treachery by your installer. You...

The screenshot seems to suggest that the installer is a Hikvision partner who has primary admin access and has shared but now revoked access to their customer (OP's friend). We could probably help you unbind the device and re-add it however not knowing the full history and the strong suspicion...

You can hard refresh the NVR page in firefox and edge (CTRL + F5) and this should reload the page instead of pulling up a cached version. I find it usually helps clearing your browser cache entirely as some of the web UI pages may still load from cache

RG59 should be fine for 4k

iDS-7208HUHI-K1 for your DVR If you have decent coax then you can push the boat with 4K cameras. If colorvu tickles your fancy, go for the 8mp colorvu (DS-2CE72UF3T-E). The alternative if you don't fancy your house looking like a Christmas tree are the 8mp IR turret (DS-2CE78U1T-IT3F). If you...

The latest firmware for your DVR is 4.25.001 build 201107, see the download link (second file). You can upgrade straight to this version but it's recommended you factory default and set your DVR up from scratch after updating

The K series NVRs lack support for acusense camera functions. You need either the DS-7608NI-I2/8P or DS-7608NXI-I2/8P NVR to fully support your camera including 2-way audio

@SteMac32 I tried the different quality settings a long time and couldn't tell any discernable difference between them so left them at default

Doh!

Perhaps you've not wired the system correctly but usually you'll have a power supply that connects to your network and both monitor and door station connect by 2-wire to the power supply. Both should then be viewable via iVMS-4200 and configurable when connected this way

Under encode menu on the NVR make sure the main and sub streams are set to audio & video

I tend to have this problem on older phones which can't handle 4K on the clear view in iVMS-4200 or HD view in Hik-Connect so they tend to stay on the low quality stream on both apps. As for best camera settings, you shouldn't need to compromise as I have 8 of these 4K liveguard cameras on the...

Login to the door station via iVMS-4200 and configure the time with your local PC or via NTP

Hik cameras default to 192.168.1.64 so you're likely seeing their IP addresses clash. Connect the passive switch to your LAN and check if all the cameras are being detected by SADP tool. Activate them and set their IPs to reflect the NVRs internal NIC 192.168.254.2, 192.168.254.3 etc. Connect...

You can set the cards to unlock the gate or door via ivms -> access control, see this video Also to prolong the life of your outdoor station, get your installer to fit one of these DS-KABV8113-RS/SURFACE