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Today I received an alert from my NVR to say that I had an illegal login, I ran a search through the NVR software from 2018 to todays date and the only illegal login luckily was today showing their I.P. address as 83.229.83.81 I searched for this online and it gave me the details of a company...

Hi, I have a Western Digital Purple HD 6TB (WD60PURX) that is not writing to the hard drive anymore (NVR woke me up with the alarm bleeps), i have established that the hard drive was at fault by running the usual checks through the Hikvision software and the good guys at 'USE-IP' got a...

Hi When I launch ivms-4200 on the laptop the software runs okay but constantly in the lower right corner of the laptop screen receiving a pop-up message as follows: 'Error code OpenSDK[310002]. (AccessToken exception or is expired. Log in to the Hik Connect account again.)' I opened my...

Hi, when viewing my cameras on HikVision IP via the laptop I can operate the 'Recording' or 'Capture' feature and in the bottom right corner it tells me that it was successful and also displays where the file was saved to, but I can only view the Jpeg still images, the Mp4 files error when I try...

Hi, I own a HikVision NVR set up and was wondering how to set it up so that the time changed automatically when the clocks move backwards or forwards. I am currently doing this manually through iVMS-4500 and syncing with my iPhone iOS. Thanks

Hi There, My first post! I have a question about the latest firmware for the R6 Platform, my cameras are DS-2CD2342WD-1 turret & DS-2CD2742FWD-1 dome. They are currently running 5.5.0 and running without fault. The NVR (DS-7608NI-K2-8P is running the latest firmware. I thought I'd treat them...