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For the past few days I've not been receiving any email alerts. If I check "Alarms" on IVMS 4500 I can see that that app is receiving alerts, but I don't get any alert (i.e. I only know if Line Crossing has been activated by taking the time to search within IVMS 4500, obviously missing alerts as...

Hi, I have had my cameras up and running for almost a year, without issue. I have not changed my router, or any of it's settings. A few weeks ago I noticed I was not getting a connection on IVMS, even after restarting the app. So I went to use the browser and that was also showing "Can't reach...

Should SD cards be formatted in a PC/laptop before formatting from the camera's Storage Management? If so what file Format System should be used? What Allocation Unit Size should be used? Should Quick Format box be checked, or unchecked?

I have 2 ColorVu cameras with the LED light set at 50% max. The LEDs are still very bright looking. I am looking at purchasing 2 more ColorVu cameras, but these 2 will be facing each other (not 100% face to face, but close). Are the LEDs likely to interfere with each cameras picture, i.e. blind...

Hi. I have a 7608NI-I2 NVR running V4.40.015 build 200616. If I try to save some footage, I get "downloading failed" message. On the playback screen, if I click on the scissor icon I get "Failed to clip" message. My system is set up as Plug and Play. I am also trying to complete these tasks...

I have audio on Live feed, but non on Playback. I have followed steps on this thread - How-to: - How To Set Up Live View & Playback Audio on Hikvision Cameras but when I get to the step Configuration > Storage > Schedule Settings the box that appears is not the same as the one showing in the...

I am in the early stages of setting up my first cctv system. I want to add an sd card to the camera, but only have the SD card record when an event is triggered (otherwise I'd need a huge capacity sd card). Is it possible to continuously record to HDD, but only record events to sd card?

Hi, I am considering purchasing DS-2CD2346G2-ISU/SL, but have a couple of questions. I do not want the siren (or light) to be active during the day, but will want it on during the evening. Therefore, Can the siren and light be set on a timer, with the other "regular" alerts to my phone set...