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Hi, I have DVR iDS-7204HUHI-K1/4S(B) running V4.26.011, Build 201109 with 2 IP cameras. I did have analogue but since upgraded over time. My issue is I can’t seem to playback from certain days from the DVR? Either directly on the console or via the web portal. BUT I can playback from the...

I am replacing camera DS-2CE72HFT-F28 with camera DS-2CD2347G2H-LIU. The old junction box is DS-1280ZJ-TR13. Do I really need to buy DS-1280ZJ-PT6 or will the old one line up? Thanks

Hi, I have recently purchased DS-2CD1383G2-LIU which I have connected it to DVR iDS-7204HUHI-K1 4S(B). Looked fine upto now but I’ve come to configure Smart Event settings and when I select the camera I get an error “The camera does not support the function?” I do have 2 other cameras that...

Hi, I have just started to get Abnormal shutdown on my DVR? It seems to be when I connect from Hik-Connect? I’ve filtered them out and they started on 27th Nov? My firmware is V4.26.001 build 200617 it says mine is the latest? Anyone else had this since upgrading to the new version of the...

I currently have the below cameras but struggling to get the video settings right. If I up the bitrate the footage becomes too laggy and really struggles with people in picture. I also thought I would get better face detail than I do? I will post some pictures and also the settings. I have...