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@mtagt56 Hi, first if your NVR support H265 Codec so set all camera on H265 or H265+ (would be much efficient than H264) and as @Phil said careful about selecting advanced codec like H265+ or H264+ by choosing these options you lose some features and they wont show on web gui camera settings...

Hello, i think you connect your DVR directly to monitor via HDMI or VGA cable, i had experience like this before from my pc because of low quality VGA Cable which make shadows and blurry screen, so i suggest to replace your VGA cable with another one and test (if u are using VGA cable for...

Update: just for information hikvision finally answer: Sorry for late reply. Super I series NVR don’t support capture schedule. Sorry for the inconvenience. but in its user manual page 76 it explain how using these picture! that the darkest part of this company [Hikvision] personally this is...

hi thanks for your reply, yes i did all even i check local GUI menu through hdmi there is no option! base firmware was 4.1.64 i test all three 4.1.64/4.1.65/4.1.66 but still missing! i'm thinking to go downgrade it to v3 firmware idk! PS: the last firmware i found for this model is 4.1.66 in UK...

Hello, I have two NVRs one from Super I series (DS-96128NI-I16) and one from I series (DS-9664NI-I8), according to NVR(128ch User manual) there is a capture schedule for taking picture for time lapse or events like face detection but as you could see below there is no menu for this...

Hi @michaelc , there is tab on the bottom of your ivms you can pulled it up by clicking on arrow by doing this it shows your event in main view you could choose the specific event and right click then clear or you could do this by pressing recycle button both work same way and red bell goes clear.

@kyle there is new fw for super I model (128ch/256ch) NVR which is 4.1.66 could you please provide a change log for this version? and make a topic related to this products? thanks

that normal lies comes from chinese company just commercial word,at least they gave u answer i buy 2 ANPR camera for detect and recording plate number according to their own datasheet they said that support many region including middle east country like iran, but guess what while we fail and...

1- i did not test or notice this 2- as i know there is no v3 fw for acusense nvr so its depend on model rather than firmware version. and the reason you could not find v3 firmware for this type nvrs is because they change strategy from v 3.4.90 and puts and stop developing deep-learning on v3...

you can get v4 version from this link: Firmware v4.21.005 this is from Russian portal (there wont be problem if u install this from another region i tested how ever believe me there is not much difference between v3 and v4 most difference is in GUI (not functionality). these are just commercial...

Hi, it is Odd that still you are missing this option as you can see in this picture bellow there is Min/Max size option in NVR Web GUI. please use Internet explorer and Press CTRL+F5 to clear caches befor login and test it again. this picture taken from NVR (DS-96128NI-I16) F.W 4.1.65 (but i'm...

As i experience you could do this totally but in ANPR Camera (Plate number Camera) this is depend on region in example i test ANPR firmware from Russian portal when you install this in Traffic road section webUI setting CIS region appear it design to detect Russian and CIS plate number also i...

Hi, your NVR firmware is out date Upgrade to new v4 you could find last firmware in below links. btw if both camera firmware version and NVR are close you could set setting on both of them but in my experience setting in camera is better in example: in 5.6.0 version above in this camera you...

Dear @Dan thanks for your reply they do not respond yet how ever i think maybe hikvision use customize firmware for each region because i download a firmware from USA site when i flash this into camera in country/menu region it show only two coutnry: USA and Canda again i test this procedure...

i email to hikvision UAE hq and they forward me to some guy from their technician department i'm waiting for his reply, in country menu of camera even for Europe many countries are missing but in it's datasheet indicate them.

hi, i bought anpr camera with following model: DS-2CD4A26FWD-LZS/P (8-32mm) before ordering i check its datasheet clearly it said that was support Middle East Country like kuwait,iran,pakistan,..... but when i install it there is no option in region menu for these countries!!! it detect plate...

press Ctrl+F5 on related web page to clear cache content and refresh.

could you please indicate which model you are using?

we already discussed about this in this post check it out.

hi guys, i want to buy DS-2DF8236IX-AELW but there was unclear issue which i hope someone could help : 1-according to its data sheet this camera need HI-POE adapter if we want to transmit power with network cable and there is proper model in accessories (LAS60-57CN-RJ45) but at the end of...