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Ok new day and i haven't yet shoved it all out the window, thankyou kindly for your input here also, I shall try above as suggested and hopefully it will resolve things. Agree the software updater is just wrong in this day n age paying this much for kit Hikvision should be pressing their Dev...

I am close to throwing all Hikvision sh't in the bin, it's utterly unrealiable crap. I have had nothing but issues with the software. As above now i have 3 cams that dont work with intrusion detection, the ones that do either work in the dark ages sending me 3x352x288 pixel images or dont at...

Ignore above screenshot somehow pasted from google library, this i what i meant

Hi i seem to have an issue with one camera not working with intrusion detection. I have setup intrusion detection the same as my working D1/D3 cameras but D6 Just wont work. I can see the Areas visibile now in IVMS4200 showing the trigger areas but i jump around like a lunatic nothing happens. I...

I need to install this camera on the Wall but there is no space in the back of camera for the camera and connector to fit. I gather i need one of these not sure one fits my camera its a DS-2CD2386G2-IU Added illustration image for what i am talking about. i need one of these for the base to...

Really can someone really help me. Im getting fking tired of asking the same. Why o why do my cameras keep changing resolution on Notification emails. One minute they're sending me 3 low res images from the same camera, the next its 1 high res image. I just want them all to send me 1x high res...

OK how about now back in stock?

Excellent thanks does it come in black?

I want to add a two way camera to talk to people on my electric gate. I have it working great on my turret camera at front door. Do hikvision do a bullet cam or speaker option?

Thanks for your input here will check, i find it strange that D3 for example was giving hi res now low res x3 i really hope that isn't a hikvision 'firmware upgrade' doing this. And also annoyed to read as you say the firmware update is buggy also then it seems. I paid top dollar for this setup...

Ok I've had this for a while now and the mystery continues. I have an issue with image formats when a intrusion alert is triggered and sent by email. Why are they different why aren't they all sending single 1920x1080 images via email intruder alerts? For example. D1 sends a single image...

Thanks for the detail i think i had logged into the NVR and switched something to Video/Audio. Because now when i test via channel it works! Thanks. Can i activate the light on this camera also, i mean does it have one?

HI how do i setup 2way audio on the above camera i want to be able to talk to the postman etc via the app. I have it connected to my NVR which is a DS-7616NI-I2 / 16P thanks.

Thanks so much Dan i will give this a go!

I have a Camera using Smart Event Intrusion detection - On alarm it sends me 3 small low res images unlike my other camera which is the same model. I tried to upgrade this using the NVR upgrade option which seemed to resolve it as it started sending a single high res image, but now it's...

I have 3 strange issues currently and not sure why. DVR Model DS-7616NI-I2 / 16P V4.61.025 build 220905 1) My Cameras (both DS-2CD2086G2-IU) are sending different image formats on Smart Events (intrusion detection) 1 sends an email with 3 low res images 1 sends an email with 1 high res...

Some great advice thanks! I ended up doing as above stripped down the camera split in half removed the ribbon and 4pin connector. 3 screws to remove from lens and cleaned inside of camera front lens cover all perfect again now. cheers Ken

Thanks chaps for the advice will try that now cheers.

My external camera has all a sudden suffered a severed bout of internal condensation. Im based down on south coast UK the weather has warmed lately but this is after 3 days now still internal droplets on camera lens unable to give any picture. Is this a possible waterleak or seal issue? The...

ok me being stupid i just select a greyed out one select modify and manual drop down