I'm trying to connect an additional reader (DS-K1107M) To intercom (DS-KV8113-WME1) now that’s where the problem arises!
I connected them via RS-485 communication, the reader shows no signs of life its correctness has been checked and it is correct.
Should something special be turned on and...
I solved that problem, but another problem arose as soon as I open the black and white list menu! :(
It also prints the loading window and rotates continuously!!??
I have a problem with the camera model: DS-2CD4A26FWD-IZS/P firmware: V5.4.7 build 180309
When importing a black & white list, an error occurs: file format is not supported.
EXTENSION IS (.XLS)
Do you have any solutions??