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Which model NVR please? And what firmware version is it running?

The latest version of Hik-Connect for IOS is - version: 6.6.410 [Updated at: 2024-09-23 10:21:03] https://appstore.hikvision.com/

Just for completeness / comparison: iPhone, iPad or Android? What's the version number of Hik-Connect that you are running now please?

Just to add, we are seeing this issue with another customer, and have been working through suggestions from Hikvision UK Tech Support with them for the last couple of weeks. @Jake has reached-out this morning to see whether their latest suggestions have helped, and we'll update here if we have...

I've had a quick look, but so far have been unable to find firmware for your model - for the C-series HiLook 208NVR it's here: https://www.hikvisioneurope.com/uk/portal/?dir=portal%2FProduct%20Firmware%2FHilook%2FNVR

Theoretically, yes. You will need also to open any specific ports that may be required to view access it.

If you are using screened cables, then you can inadvertently introduce multiple earthing points and potential voltage differentials - which may cause the switch to go into a protective shutdown mode. Try it with unscreened patch leads. From your description, it may be enough just to introduce...

Android or IOS please?

Is yours a Hikvision system?

Are you a robot?

We'll see what we can find out. Links to the launch videos in this Post: https://www.use-ip.co.uk/forum/threads/replace-colorvu-with-darkfighter-to-read-number-plates-at-night.11689/#post-52616

Bumping on behalf of the OP - does anybody have ANY suggestions please?

The launch premiere on YouTube is in 15mins: Currently 28 waiting to watch - can we boost that :) "Ride the light, own the night"!!

I'll invite others to jump-in and make suggestions on possible setting changes; here at use-IP we never get hands-on with analogue cameras / DVRs, but other members may know of specifics that might be affecting your setup.

Do you have a monitor with built-in speaker direct-connected to your DVR? And you hear no audio from the camera when you LIVE view just that single camera on that monitor?

I wanted to check it had a built-in microphone, and apparently it does: https://www.hikvision.com/europe/products/Turbo-HD-Products/Turbo-HD-Cameras/Value-Series/ds-2ce76h0t-itpfs/ Are you using co-ax from the camera to the DVR? No baluns / twisted-pair? And a separate PSU dedicated to this...

What's the model number of your audio camera please?

IIRC we have tested up to 512MB microSD cards here at use-IP with Hikvision cameras. BTW WD say that 2TB microSD cards are imminent "this Summer". And 4TB in 2025 - mind blown!!

NO-IP have refreshed their website quite extensively since I last looked. The relevant page is here: https://www.noip.com/remote-access/security-camera They do still offer a free dyndns service, but you must re-confirm your domain name every month. I guess it's possible that you have fallen...

@Kyle has just reminded me that one of our rail customers has purchased several of this Teltonika 5G router from us (dual-SIM ~ approx. £350 +VAT) and have been very pleased with them: RUTX50 Industrial 5G Router Teltonika have an extensive range of 3G/4G/5G routers (from a little over £100...