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    Door Entry Problem with snapshot call in hik-connect?

    Hi @Kyle First of all, I will apologize to you because there is indeed an SD card slot! I discovered it by accident... But in the datasheet or in the docs they don't refer to it (cf. image). So I put a 16 GB SD card but android asks me if I want to extend the existing os or if I want to...
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    Door Entry Problem with snapshot call in hik-connect?

    Hello !! Thank you very much for your answer. The DS-KH9310-WTE1(B) is an android tablet and there is no sdcard on it. The photos are stored in his stockage. I can see them on it (as vocal message if i activate it). The photo are visible on tablet but not on hik-connect. So, the problem is...
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    Door Entry Problem with snapshot call in hik-connect?

    Hello everybody, I hope everyone is fine :) I come to ask you a question because I've been there for 3 days non-stop and I still haven't found a solution. I bought these 2 HIK-Vsion components: DS-KH9310-WTE1(B) firmware v2.1.30 build 220427 DS-KD8003-IME1 firmware v2.2.56 build 220607 I...
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