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Ok, now I check on other cameras (same model)... they have the firmware 5.5.102_200819... so When i did the upgrade was direct to 5.7.10_220720... problably that was the problem.. now I try to downgrade to every version of firware I found on UK portal with the Batch App. I can say this, with...

Thanks for your reply, and yes I did, and it gave me the same error "Failed to get Upgraded Status"... i have also try putting on a computer solarwinds TFTP with the digicap.dav while I unplung the camera from the PoE Switch, givin to the PC the IP 192.0.0.128 and 192.168.1.128... but it didn't...

Hi!, I upgrade two cameras to firmware 5.7.10 220720, but my cameras stop working.. it's a 2CD2643G2-IZS and what I notice is that stop sending image to the NVR and it's restarting every 5-10 minutes. So looking the configurations, I have notice this: And if I try to upgrade to the new...

Also, i Try do it using Batch Config Tool.... didn't work either

First, I try via webpage always show an error that say that "Fail in obtaining Update state" (diferent files 5.7.10_220720, 5.7.3_220112 and 5.7.10_220830) Then, I try pushing reset button, and conecting a PC -> Switch <- Camera ... install TFTP Hikvision with digicap.dav file in the same...

But how?... can you help me out?

Hi, i have updated a couple of DS-2CD2643G2-IZS to V5.7.10 build 220720, and i lost video signal... Codec Versión Shows V0.0 build -19880421 And now, it does not let me upgrade to 5.7.10_220720 I try to downgrade with this How to reflash the firmware on Hikvision cameras (Hikvision TFTP...