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    Door Entry Hik-Connect - doesn't capture picture of ringing person?

    Touch screen inside the building - DS-KH6320-WTE1/EU. Cog wheel (Settings), then Preferences (little house icon with star inside)
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    Door Entry Hik-Connect - doesn't capture picture of ringing person?

    Yes, yes. It works now. Thank you Kamir for your valuable advice.
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    Door Entry DS-KH8350 WTE1 - when a call from the door station is picked up on the indoor monitor the HIK-connect app on all mobiles still keeps on ringing?

    Mine behaves exactly the same
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    Door Entry Hik-Connect - doesn't capture picture of ringing person?

    I have video interphone DS-KD8003-IME1 and monitor DS-KH6320-WTE1/EU. Since few weeks neither Hik-Connect nor application at indor station (monitor) doesn't capture picture of person ringing the door bell (outdoor station). SD memory card is inserted into the monitor, has plenty of room and...
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