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Hi. I am using PoE power supply. I solved it by asking Hivision (the local distributor) to reset the password, after which I could access the web interface and change the IP address. Thank you for your reply.

Hello everyone, I have an external HIKVISION DS-KV8113-WME1(B) intercom unit with firmware V2.2.53 Build 220108. I cannot access the tftp Hikvision server using the address 192.0.0.65 which is the ip address from the device. None of the passwords match. Is the device locked and should I...