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  1. S

    Hik-Connect Event markers such a Event, Person and Vehicle in the App?

    I should probably look at the I series NVRs then. Hopefully the delayed loading of the playback timeline and associated markers bug is not there.
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    Hik-Connect Event markers such a Event, Person and Vehicle in the App?

    Thank you for this. I will get a new NVR then since its critical to our business. Any downsides with the M series NVR's compared to the I series NVR's?
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    Hik-Connect Event markers such a Event, Person and Vehicle in the App?

    So for the event markers to appear on your hikconnect app, does the NVR and cameras both need to be Acusense enabled? One of our office setups has Acusense cameras and a 7616NI-Q2 NVR and these markers do not show up in the playback screen on the hikconnect app. Our other office has Acusense...
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    How do I determine when exactly my camera went offline?

    Thank you! That was it :)
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    How do I determine when exactly my camera went offline?

    DS-7616NI-Q2 is the DVR I have. One of the cameras went offline and I'm trying to figure out when. Looking at playback does not help cos I didn't have continuous recording on. Any help would be greatly appreciated. I'm connected to the NVR via Hik connect on my phone and IVMS 4200 / IE Browser...
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    Just not able to figure out why motion recording does not work for all cameras except 1!. What gives?

    That was it! Thank you. I had no idea that the detection area had to be drawn. Can they not be drawn/set en masse for all the cameras without having to do it one by one?
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    Just not able to figure out why motion recording does not work for all cameras except 1!. What gives?

    Hi everyone This is what I have : Model : DS-7616NI-Q2 - 1 Unit Model : DS-2DE2C200SCG-E - 1 Cam Model: DS-2CD2023G2-IU - 13 Cams All of them are updated to their latest FW. I have restored my NVR recently just to see if it problem goes away but it still doesn't budge. I just cannot get...
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    Does export and import of device and IP cameras parameters on the NVR web gui work reliably?

    I'm trying to reset my NVR to factory settings (For some odd reason my cameras are not recording when motion recording is chosen. Only continuous works) but am afraid I might forget to enter some settings when setting up as new. Does the export/import function work reliably?
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    Firmware Trying to update the firmware of my NVR - DS-7616NI-Q2. Cannot decide which one?

    That worked! Thank you :)
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    Firmware Trying to update the firmware of my NVR - DS-7616NI-Q2. Cannot decide which one?

    Hello. Thanks for your help! Model is DS-7616NI-Q2 FW is V4.30.055 build 201111 Encoding version is V5.0 build 201103 V4.0.1 build 201029
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    Firmware Trying to update the firmware of my NVR - DS-7616NI-Q2. Cannot decide which one?

    The portal shows DS-7616NI-Q2(C) and DS-7616NI-Q2(D) and I'm not sure which one mine is. How do I figure this out? Also what is better to do first? NVR firmware first and then the cameras? Thanks in advance for any help you are able to provide!
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