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I was using a laptop using Firefox web browser to connect, using the ip address of the camera to log in? There the only options I could see

Hi all, just an update to this. Today i purchased a new nvr, to which the problem has been solved and it connects instantly on the nvr So looks like the doorbell was incompatible with the older dvr Thanks all

I’ve tried going into the settings on the dvr, but can’t see the option you mention. All I get under security is the below screen. Unless it’s not an option as the dvr is too old? Or it could be somewhere else? I couldn’t see anything having a look

Yeah 100% the correct password, ive checked the gateway and subnet mask and they all match, im at a bit of a loss too, thanks for the help, maybe time to upgrade the dvr to a later one Thankyou

I changed the setting of the doorbell down to 1280 x 720 When I add the camera with the ip address that’s in sadp, it’s says connecting for around 30 seconds then I get the below message saying it’s offline? Not sure what the ip camera exception means?

Thanks @JB1970 for having a look and getting back to me. I have now hard wired everything and connected via a poe I have logged into the doorbell and I can only see these two resolutions? Does that it won’t be supported?

Hey. Thanks for the replies. I bought the kit KIS603-P(C), I have connected via WiFi for the external doorbell with the internal screen and all works well with notifications to the Hikvision app, The problem I’m getting is it won’t let me add the doorbell as a camera to my dvr? It just won’t...

Hi all, I’ve tried searching but can’t find the information for what I’m looking I’m looking at getting a ds-kis603-p to replace a ring doorbell, I’m looking for the doorbell to record continuously to my Hikvision nvr which I have cameras allready wired directly from cameras to nvr. Is this...