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I see only the NVR on SADP. I don't see the cameras with their IP address...

I update the NVR's firmware successfully with the browser. How do I find the IP address of the cameras to update with the browser? Thanks! Ian

Hi Dan, I updated the firmware last year and I forgot how to do it... After downloading the firmwares for the NVR and cameras, I update the NVR with SADP or with a browser? I remembered updating my cameras with my browser and ip address but I forgot how to find the cameras ip address on the...

Hi, My NVR version is V4.75.005 mild 230630 My cameras version is V5.7.13 build 230504 Thanks! Ian

Hi Kyle, Finally I had my problem resolved. I shutdown and restart my Hikvision NVR and it automatically detect all the ip cameras... Now, how do I check with software that my NVR & cameras have and update them with my browser? Thanks! Ian

Hi Kyle, I'm having trouble from both ends. I'm not a technician to disconnect the camera and the installer installed the NVR too narrow space so I don't have access to the back of the NVR. I don't know what to do...

How do you disconnect and connect the camera back? I've never done that before? Is it easy? Thanks!

Hi Kyle, The camera is pretty high to disconnect it. When you said plug it into a separate POE switch connected to my network, it can be any of my router/switch? Is there any easier solution? :-) Thanks! Ian

Hi, I ´ve noticed that the strobing light works on that camera at night so the cable should be working right? I can’t connect to the camera with the browser. Do I have to plug a computer in the back of the NVR or is there another solution? Thanks!

Hi, My system is a Hikvision NVR DS-7608NXI-K2 + 3 DS-2CD2543G2-IS + 5 DS-2CD2387G2 cameras. Everything works well for the last year but today one of the DS-2CD2387G2 lost image & network connection. The rest are working well. The cables to the cameras are untouched and undamaged. These are the...

Result changed in Hik-Connect: 2/8 cameras have audio individually & collectively view 1/8 camera doesn't have audio individually & collectively view 5/8 have audio only in group view

OK it's all done for the streams in the NVR and also directly in each camera by login into each camera... Result: 6/8 cameras have audio in Hik-Connect, 1 have audio in the 9 cameras screen but not individually and 1 doesn't have any audio individually & collectively view...

-It's when I live viewing each camera individually in Hik-Connect that I get audio only in 1 or 2 cameras. The rest don't have audio even if I put the audio ON. You are right there's no volume control in the Hik-Connect app. -Understood for the browser live view audio. Thanks! Ian

Hi Dan, I will follow your guide to the Megathread, How To Tutorials and Youtube link... I understand now that my cameras have fixed lens and not PTZ lens... I follow the 4 steps regarding the audio but it doesn't work very well. I changed the video stream to "Video & Audio" for both streams...

Thanks Dan! The "Plug-In" resolves the live view issue. The cameras firmware are updated. You must be a Hikvision guru... With my NVR and cameras, will the Hikvision mega thread help me to configure everything? Should I follow step by step but the mega thread doesn't have the strobe light or...

Live view failed when logged into NVR and each camera with browser.

Hi Dan, Live view failed with Edge in internet Explorer mode & Chrome too. Is there any setting to be done to be able to live view in SADP. I can live view with the NVR and with IVMS... Thanks!

Live view failed message...

This is the only thing that I have from SADP software...

Thank you Dan! It's working and I will update for each camera... How come I receive an error message "can't play live view in SADP"? What should I do to be able to watch live view cameras in SADP? Ian