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  1. R

    DS-KH9510-WTE1(B) all-in-one indoor station

    Use the built-in Hik-Connect APP Every time I change to HD quality The video quality with lags after a few seconds the screen automatically returns to basic. As if it is difficult for the screen to carry HD quality. Is it not possible to see a picture in HD? Video link attached can see the time...
  2. R

    DS-2DE2A404IW-DE3/W - when retrieving video the timeline changes to Orange color?

    My camera is set to record to sd card continuous and the color is blue. After I use the app once in ptz, the color changes to orange. Only restarting the camera returns the color to blue. On the computer it is always blue and only in the app it shows orange. I use hik connect 6 for end user...
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