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I have enable emails notifications and there is no problem, it includes the 3 pictures as set.

As you can see on this iPhone 14 Pro screen dump , the thumbnails also don't show for a standard motion detection Some thing I also now realised and tested, the UPNP on the Cameras works fine with my OPNSense Router/Firewall, however the NVR's UPNP tab keeps showing invalid. On the...

I have only Intrusion and line Crossing Detection enabled on all cameras, 3 has the NVR do the analysis, the others are on the Cameras. All of them fails to display. I'll check the basic events on one camera

My NVR had V4.62.215_230818 installed when I received it (unfortunately I upgraded from the original 7716 HW to the (C) version just before the new V5 capable hardware were released.) V4.62.215_230818 had the same problem with the preview thumbnails

Removing Encryption does not seem to change the status. One additional item to mentions is the FHik-Connect Remote Configuration function does not work for either Platform linked NVR or a LAN linked NVR - Both says Connection Failed. DDNS is configured on the NVR and shows connected, I...

Encryption is enabled on all Cameras and NVR - will test and report back DS-2CD2T47G1-L V5.6.820 build 220519 DS-2CD2T47G2-L V5.7.14 build 231213 DS-2CD2145FWD-IS V5.6.820 build 220519 DS-2CD2725FWD-IZS V5.6.820 build 220519 DS-2CD2327G1-LU V5.6.820...

Good day, NVR: DS7716NXI-I4/S (C) Firmware version V4.62.255 Build 240123 Android OS 14, Samsung S21, Hik-Connect V6.2.18 Apple IOS17.4 iPhone 14 Pro , Hik-Connect 6.2.3.240226.3 Cameras : Mostly Hikvision Colorvue G1 and G2 eg. DS-2CD2T47G2-L and DS02CD2T46G1

I have a Hikvision NVR 7716NXI V4.62 and various 4mp and 2mp Hikvision cameras, all on their latest versions. I don't get preview pictures on the Notifications Tab in Hik-Connect - it used to work previously, and I guess it also had been earlier firmware versions, but now there are none...