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Hi Phil. The model and data sheet is for a (Mini PTZ) where as mine is a dome and does not have an "a" in the model number. I have made some progress though Phil as I would usually log on to the camera itself and mess around in the PTZ configuration, which unfortunately I have not been able to...

Hello all, I was wondering if anybody knows how to increase vertical tilt (upwards) of the Hikvision DS-2DE4220IW-DE PTZ camera? Mine currently says (T00) when tilted up to it's maximum height yet, I have seen videos on Youtube with the same PTZ reading in minus numbers eg: (T-31) and are...