ds-kv8213-wme1

I also bought a DS-KV8213-WME1, and there is no option to connect to hik-connect, I can manually add it to the IOS app, but then I don't get any calls when they ring, and on the website it doesn't appear, on the IVMS 4200 I was able to add , but then when trying to put online, putting the serial...