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hik app

  1. F

    Hik-Connect Hik-connect live view not working? (saying camera offline)

    Hi I have a 128ch nvr. My cameras are all online and showing on the NVR, but via Hik-Connect we can't get live view. But, we can get playback on the cameras that are saying they are offline. Any ideas please? Have hik changed any ports?
  2. P

    Hik-Connect DS-KV6113-WPE1 - how to avoid unintentionally opening the door from the App?

    Hi everyone, can someone who has the device tell me if there is a setting in the hikconnect app to disable or long press the button to open the door? I just want to make sure I don't unintentionally open it.
  3. JaredGreenall

    Hik-Connect Hik-Connect App - shared user can't see PTZ Preset tab?

    Hi all, So we have a couple of Hikvision DS-2DE4A425IW-DE PTZ cameras on the network (and if useful, the NVR is Hikvision DS-7732NI-I4). These are working fine themselves, but the issue comes with the Hik-Connect App (Android for all the below if that matters). I am the "site owner", and I can...
  4. V

    Line Crossing Stopped Working HIKVision DS-7604N1 / 4P(B)

    Hi guys, I'm new here and looking for some help with my line cross detection. I recently noticed the line crossing detection does not appear to be working. It used to work and no changes (configuration or otherwise) have been made, however, it has stopped alerting. I have attached some...
  5. M

    Hik-Connect NVR iPhone app issues

    Hi all, I am looking for some assistance. I have installed a HIKVision NVR DS 7600 series with 4 darkfighter ip cameras. All 4 cameras are live on NVR and can view them on HIK-Connect android app but can only view 3 on iPhone app version. On iPhones I only get 3 cameras and don’t get an option...
  6. C

    I need some help enabling HIK-CONNECT with my DS-7104HGHI-SH DVR please

    Hello everyone! I have a problem connecting my cameras via phone app - trying for days without much success. My cameras are working fine and I can preview them in my "home network" but not online. I know that there are more options to connect (dyndns or hik connect) so if someone could explain...
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