hik-connect

Hi all, I broke my DVR and have tried what I can think of and googled to fix it but with no luck. It all started when I scrolled through the Hik-Partner Pro app and found that my DVR, which has been working for years, had a firmware update and of course, I clicked update and after a few...

Greetings everyone, There is a bug going around on web interface HCteams mode when you want to import your personal device. The list offers maximum of 50 devices to display of which you would like to import. If you have 50+ then you cannot import it. Work around is copy the POST packet from...

Finally after years of people requesting it. The Hik-Connect update this morning allows you to change the order of sites on the Home Screen. There are also changes allowing grouping of devices and how the device thumbnails are displayed. The layout is a bit better allowing you to scroll the...

Before you start… Make sure that the network your NVR is connected to has an internet connection. Check that you have set the gateway address on your NVR correctly in Configuration > Network Configuration > Network Parameter > TCP/IP page, which is usually your router’s IP address. On the...

Another bug. I'm unable to determine whether the bug is with: Hik-Connect 6.2.18.20240229.2 G5 firmware 5.7.14_build231213 M series firmware 5.02.000_build240229 The bug regards control of the Hybrid Light Cameras mode in Hik-Connect. After clicking the icon for 'Compensation Light...

Good Day #1 There are many posts about "Enable AI by Device" As per the Hikvision DS-7738NXI-I4 demo, if you want to get Human & Vehicle notifications on a camera that does not have Acusense this feature must be enabled. #2 If you want to view your Acusense camera's H&V events on Hik-connect...

Hi, after reading many posts and forums about how to get an RTSP video signal with DS-7208HGHI-K1, it seems like Hik-Connect Video Encryption is the main issue. My devices and settings: DVR Model: DS-7208HGHI-K1 Firmware: V4.30.203 build 210616 I have 6 cameras I have the Hik-Connect Android...

Hi guys, Just installed a Hikvision system today updated with the latest firmware on nvr and cameras. NVR: DS-7604NXI-K1/4P 4TB HDD Camera: Hikvision DS-2CD2T46G2-ISU/SL 4MP Fixed IP Bullet (2.8 mm lens) Issue: hik-connect push notifications not working on iPhone devices, I have also noticed...

Not sure what's going on with Hik-Connect. There have been several updates over the last week or so. Switching to Playback from Live View, the timeline shows just one hour available from 11PM until midnight. It's doing this for all cameras on my system and others systems. No matter what date...

Hi, Just saw on the notes of the Hik-Partner Pro app that it supports management of the new Hik-Connect 6.0. Does anyone know if it's going to be a major redesign or a small update?

Hi All, I am helping my friend set up a Hikvision NVR and cameras that he bought (used) recently. We performed a factory reset on the NVR, added the cameras and can access the feeds locally. However when we try to register the NVR via Hik-Connect we receive a login prompt for the previous...

Using the DSKV6113-PE1(C) villa intercom with internal monitors and Hik-Connect App. Instead of calling my iPhone whenever the doorbell is rung, can the app show a Badge or Banner instead?

Hi, I just installed the latest IVMS 4200 on my PC. And I am supposed to use the Hik-Connect credential to view those cameras. However, every time I click on the cloud icon to log in to Hik-Connect, the popup window appears but with javascript errors. If I click on the "Yes" button until the...

Many of the new Hikvision NVRs and DVRs (and some others with newer firmware) are able to connect to WiFi directly with an appropriate USB adapter or 'dongle'. Previously you would need to use either: A WiFi extender that has an RJ45 port enabling connection of a wired device. They work, but...

Ok so our DS-7608NI-K2 / 8P has stopped sending clips to Hik-connect since upgrading to V4.72.107 build 220914 no settings have changed, notify surveillence center is ticked and the schedule is the same but it simply does not send out the small activation clips you see under the live view screen...

Hi i can't access cctv via mobile phone suddenly. i know this is common case but i have discover and applied every way on this forum then still offline. i am very frustrated righ now. here my detail Hi-look condition : 1. It was connect after 9 months, suddenly offline after blackout 2. MY DVR...

I installed several DS-2CD2387-LSU/SL (c) cameras for one of my customers. They are connected to a DS-7616NXI-I2/16P/S AcuSense NVR. While demonstrating the 2 way audio to the customer we noticed that the speaker volume for 2 way audio is way too quiet - it's simply not usable. The microphone...

Hi, I have an issue with Hik-Connect app (as many other seem to also) with Playback presenting the error 'Network is unstable. Connecting again....', where it never does actually connect again. This happens when on the same LAN as the NVR, on external WIFI and on 4G. This only happens when...

Hi, I not sure if I have some issue with my setup or something else but it is quite frustrating. When trying to view the playback on my iPhone I can see certain parts of the day and some parts (Quite often is it when there is some movement I would like to see) i get the message network unstable...

i need help with my nvr i can't view my cameras externally here is system information its running before platform accesses. firmware version - V3.3.4 build 150616 Encoding Version -V1.0 build 150505 web version - V4.0.1 build 150505 Plugin Version - V3.0.5.40...