hikvision password reset

Hi All, I have a DS-7716NI-K4/16P NVR that I have no clue as to what the password or pattern is to log in. Is there a backdoor way to gain access to the nvr at all? I have emailed Hikvision Tech Support, but I don't have hi-hopes of them actually emailing me back with a security key (I guess...

Hello everyone. Its been 24 hours of trying to do this myself and im at my wits end. I have a 32 camera setup at my business. Playback was giving me issues so my intelligent mind thought I would first delete the camera and readd it. That should fix it. It didn't. Then I factory reset it...

Firstly, your device will need to be running recent / the latest available firmware. We have only yesterday seen the first reference to this feature in the brief notes to the latest firmware for the -I Series NVRs: Latest HikVision Firmware for -I NVRs - new V4.1.65 (76XX, 77XX, 96XX NI-I) e.g...