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In some scenarios, it can be useful to have several cameras connected to a POE switch but to keep that switch directly connected to your NVR rather than the local network. If you are able to connect each camera to its own POE port on your NVR, then this is generally advisable, as using a Plug &...

All Hikvision users will have seen that when you first log in to a camera the live view will have overlayed text stating the date & time and the default name of the camera "IPcamera 01", depending on your requirements you may want to change some or all of this overlay text and below is the...

To Adjust the smart event pre-record and post-record you need to follow these steps: 1) Log in to the NVR/Camera 2) Go to Configuration > Storage > Schedule Setting > Record Schedule 3) Click the 'Advanced' button at the top right of the record schedule 4) Select the duration you want from...

This is a common question by Hikvision users so we thought we would create a short forum post to give a clear answer on the possible ways to shutdown an NVR. Direct Monitor Access If you are accessing your NVR from an HDMI/VGA monitor then it is possible to shutdown the NVR from within the...

I have 1 computer in my house which use web component 3.0.7.1 can automatic start all live view camera , the other one at my workplace can't automatic start and i need to press play button (start/stop all live view) to watch it! How can i fix this thing/ i don't really know what cause my...

We get asked a lot of questions by people looking to buy or who have already bought Hikvision’s 2nd Gen modular Intercom solution and for a long time, we have had to take the majority of those questions to Hikvision Support as we just don’t have enough hands-on experience with the intercom...