intercom

Hi everyone, I’ve just purchased a smart intercom that needs to be installed about 280 meters from the house, and I also need both an external and internal keypad for opening the driveway gate. I'm using a Hikvision UTP Cat 5e copper cable, but the signal is quite weak: the intercom turns on...

What options do I have regarding the upgrade of my home intercom system? I have seen that 2N make a 2-wire to ethernet adapter. But, if possible, I would like to avoid that hassle and get a wireless solution. I currently have a 2-wire Aiphone home intercom system (upstairs and downstairs...

Hi, We are working on a 4 story building where there are four flats. We want to install the ip intercom series from hikvision. Since there is no concierge, would this setup work? Main Door Station & 4 Indoor Stations connected to a poe switch. Nothing else is connected to the switch. Would the...

I noticed yesterday that there's a new firmware build for the DS-KV6113 intercom (c revision). There's no change to the firmware version (2.2.65), but there's a new build date. This is now the third build date: 2.2.65_build230504 2.2.65_build230703 2.2.65_build231213 The 230703 build added...

"Hi, I'm encountering an issue with a 2-wire IP intercom system that includes two DS-KH6320-WTE2 (indoor screens) and two DS-KD8003 (door stations), all connected to a DS-Kad706 (distributor) using a single power supply rated at 24 volts and 2.5 amps. The secondary door station works for a few...

A little bug to report with the DS-KV6113-WPE1(c). Or maybe not a bug but improvement needed by Hikvision... The most recent firmware (2.2.65_230703) added the ability to switch the relay output functionality on the unit from 'Electric Lock' to 'Mechanical Doorbell' as shown below: The idea...

Hi, I have a Villa door intercom (DS-KV6113-WPE1(C) which I want to use to talk to a visitor when they press the button. The intercom is connected by cable to the router (PoE). I have updated the device firmware and the Hik-Connect app to latest versions. I have successfully added the...

Hi, after recent update of my HikVision DS-KD8003-IME1/S to version V2.2.62 build 230204 and DS-KH6320-WTE1 to version V2.2.20 build 23061 I am unable to see snapshots of people who pressed the outdoor doorbell button. I can see the images in the indoor station (SD card works fine) but not in...

This may be of interest to some who use the KV6113 and other Villa Door Stations that don't use the lock release.... Previously if you wanted to use the villa door stations in a home/residential setup without a lock release (IE you just want to use it as a doorbell); there was no means to add...

Anyone having issues viewing video from video intercom (DS-KD8003-IME1 in my case) from HikConnect? My Android phone rings (latest version of HikConnect), but there is no video image. I can press the open door button but no matter how long I wait, no image loads. Either on wifi or mobile data...

Hello everyone. I'm working on a project that includes one main gate and one main door with a magnet lock. I need to add a trade button (tradesman) below the main camera, for example. And if you press a Trade button (below a camera), the gate will open at a predetermined time. I'm...

hello everyone, I’m slowly updating the full house with hikvision (have the nvr and poe etc). We have a Google nest doorbell, it’s hard wired into a transformer and a hard wired doorbell chime, it’s powered by the standard 2 bell wires. I’m after changing this to a hikvision villa series...

I have Hikvision intercom door station (ds-kh6320-wte1). When somebody press the button it says (calling failed) and doesn't ring inside. Knowing that, I can play the video and remotely open the door through the internal screen or by phone (hik-connect).

Hi All, I'm after information. I know not CCTV directly but I'm hoping someone knowledgeable can direct my research. We have a HikVision CCTV system. We are thinking of installing electric gates and I would like to stay with the same manufacture instead of another tech stack, and app. Can...

I am having ongoing problems with a Hik Vision Intercom any guidance would be very welcome. We have a DS-KV8413 outdoor unit with 2.1.5 firmware, this is a replacement for an older unit that was also unreliable and 3 x DS - KH8300 indoor stations. This system was setup and working for about 1...

After this morning's email correspondence with a Hikvision UK tech support agent, I have jumped off a bridge and will never buy another product from them. Mac owners beware. I have been reading the documentation for the new DS-KH9510-WTE1 and DS-KH9310-WTE1 indoor video intercom stations and...

Hi, I have just installed a KV8413-WME1 door station with four KH6320-WTE1 indoor stations. The system is set up and is working great with a combination of wifi and ethernet connections. I have an additional KH6320-WTE1 indoor station that I would like to use as an extension for one of the...

Hello everyone, I am new here, if some have experience with SmartPSS is there any way to use same database for ACS and Video intercom card readers'? Thanks.

We get asked a lot of questions by people looking to buy or who have already bought Hikvision’s 2nd Gen modular Intercom solution and for a long time, we have had to take the majority of those questions to Hikvision Support as we just don’t have enough hands-on experience with the intercom...

We have recently had some customers ask us what the limitations surrounding the number of mobile devices that can be connected to Hikvision Door Stations. Indeed, it is key information to have, which is not that readily available, when considering one of these systems. We, therefore, thought...