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  1. Phil

    When we ask you for a screenshot ...

    When we ask you for a screenshot, it is not a delaying tactic. When we ask you for a screenshot, we are not trying to fob you off. When we ask you for a screenshot, we are trying to get information, so that we can help you. When we ask you for a screenshot, as soon as we receive it we will...
    • Phil
    • Thread
    • here to help screenshot
    • Replies: 3
    • Forum: Hikvision
  2. Dan

    How-to: How do I take a Screenshot on a Windows PC and Attach the Screenshot to an Email

    Now for most regular PC users, the ability to screenshot is a basic skill they all know how to use and when we provide technical support we often ask customers to send us screenshots to give us a better understanding of their problem, but with some less tech-savvy customers when we ask for a...
  3. Dan

    How-to: How do I take a screenshot on a Mac and attach the screenshot to an email?

    Now for most regular Mac users, the ability to screenshot is a basic skill they all know how to do and when we provide technical support we often ask customers to send us screenshots to give us a better understanding of their problem, but with some less tech-savvy customers when we ask for a...
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