Evening all.
I've lurked the forums quite a while now and recently installed my first Hikvision IP camera. I have to say the experience has been bitter/ sweet.
Firstly the picture is fantastic in 4k with highest settings. I am recording to a 128Gb SD card at the moment while I get familiar with the mobile apps and configuration etc.
I have been accessing the web GUI of the camera to alter settings and set up analytics which at first seemed pretty straight forward.
I have hik connect up and running and by the way the app is absolutely awful to use. It may be down to my inexperience but something strange happens.
When I access the camera's live view remotely using the hik connect app, for some reason it alters the settings of the camera. I set the resolution at 3840*2160 but after remote viewing it changes the camera resolution to 1280*720p. It also wipes my line crossing smart event off and I have to redraw the area and re-enter the correct settings.
Also the app constantly logs it's self out and everytime I open it I have to log back in to view my remote stream through the Hik-Connect service. Therefore I'm not receiving push notifications by default for things like a line crossing event.
Lastly in the storage management, it splits video and picture capacity 75-25%. Meaning that's almost 30gb for pictures? Is that not on the high end?
As I say, this is my first camera and everything is pretty much trial and error at this point.
The camera has a WR serial so isn't a Chinese import.
Anyone able to offer any insight into the above?
I've lurked the forums quite a while now and recently installed my first Hikvision IP camera. I have to say the experience has been bitter/ sweet.
Firstly the picture is fantastic in 4k with highest settings. I am recording to a 128Gb SD card at the moment while I get familiar with the mobile apps and configuration etc.
I have been accessing the web GUI of the camera to alter settings and set up analytics which at first seemed pretty straight forward.
I have hik connect up and running and by the way the app is absolutely awful to use. It may be down to my inexperience but something strange happens.
When I access the camera's live view remotely using the hik connect app, for some reason it alters the settings of the camera. I set the resolution at 3840*2160 but after remote viewing it changes the camera resolution to 1280*720p. It also wipes my line crossing smart event off and I have to redraw the area and re-enter the correct settings.
Also the app constantly logs it's self out and everytime I open it I have to log back in to view my remote stream through the Hik-Connect service. Therefore I'm not receiving push notifications by default for things like a line crossing event.
Lastly in the storage management, it splits video and picture capacity 75-25%. Meaning that's almost 30gb for pictures? Is that not on the high end?
As I say, this is my first camera and everything is pretty much trial and error at this point.
The camera has a WR serial so isn't a Chinese import.
Anyone able to offer any insight into the above?