Hello,
Have 3 ANPR camera all non P versions of DS-2CD4A26FWD-IZS only just started using the third and it had 5.3.4 160202 software, went online and all the versions that used to be there have gone leaving only V5.4.5 build 201106 where as my other two camera had V5.4.5 build 170302 so the same with different dates. Anyway updated the third camera and it works fine, i then noticed its the later GUI interface so i proceeded to update the two other camera that had V5.4.5 build 170302 with the later V5.4.5 build 201106, one works fine the other doesn't work as ANPR correctly anymore.
I'm fortunate i have others that work so i page by page click through all three looking for an off setting but everything is the same????
The issue i have is it doesn't work as it did, the others continued to work as if nothing has changed. However when you go to road traffic the detection type box is empty (see photo 201) where as it normally says vehicle detection as it does in the other photo of one of the other units (see photo 202). You can click the drop down box it is there, you select it and it gives you the option to then reset the unit, you select either option yes or cancel and it does nothing, also at the bottom it doesn't have anything in the lanes box or on the lines on the preview. When i go in with IVMS 4200 it has the lines in the preview i try and talk to the unit and it doesnt save the changes.
All three units are CCWR units
Ive copied in photos of a working and the non working unit, when i role it back to V5.4.5 build 170302 it goes back to the old GUI and works perfectly again.
Anyone any idea's?
Have 3 ANPR camera all non P versions of DS-2CD4A26FWD-IZS only just started using the third and it had 5.3.4 160202 software, went online and all the versions that used to be there have gone leaving only V5.4.5 build 201106 where as my other two camera had V5.4.5 build 170302 so the same with different dates. Anyway updated the third camera and it works fine, i then noticed its the later GUI interface so i proceeded to update the two other camera that had V5.4.5 build 170302 with the later V5.4.5 build 201106, one works fine the other doesn't work as ANPR correctly anymore.
I'm fortunate i have others that work so i page by page click through all three looking for an off setting but everything is the same????
The issue i have is it doesn't work as it did, the others continued to work as if nothing has changed. However when you go to road traffic the detection type box is empty (see photo 201) where as it normally says vehicle detection as it does in the other photo of one of the other units (see photo 202). You can click the drop down box it is there, you select it and it gives you the option to then reset the unit, you select either option yes or cancel and it does nothing, also at the bottom it doesn't have anything in the lanes box or on the lines on the preview. When i go in with IVMS 4200 it has the lines in the preview i try and talk to the unit and it doesnt save the changes.
All three units are CCWR units
Ive copied in photos of a working and the non working unit, when i role it back to V5.4.5 build 170302 it goes back to the old GUI and works perfectly again.
Anyone any idea's?