Hi team,
I've read a whole bunch through these forums and am not able to fix my issue.
I have a DS-7604NI-K1/4P Hikconnect DVR and an ASUS RT-88U router.
I recently replaced my ISP provided TP-Link router TPG and my Hik-Connect would stay offline.
The new router is much faster and has better coverage.
The DVR is able to pick up the right IP etc. The Ports are all "active" under the DVR settings, however, no matter what I do, I can't get the Hik-Connect Platform Access to go "Online". It just constantly says "Offline (0x1001).
If I reinstall the TP-Link router everything is fine again but I don't want to use that router.
I am certain it's something somewhere in the Asus Router settings but cannot put my finger on it....
My neighbour has an Asus- RT87U router with the same Hik DVR with a different ISP and all works fine for him.
Have been on it for 2 days! Any help would be appreciated!
I've read a whole bunch through these forums and am not able to fix my issue.
I have a DS-7604NI-K1/4P Hikconnect DVR and an ASUS RT-88U router.
I recently replaced my ISP provided TP-Link router TPG and my Hik-Connect would stay offline.
The new router is much faster and has better coverage.
The DVR is able to pick up the right IP etc. The Ports are all "active" under the DVR settings, however, no matter what I do, I can't get the Hik-Connect Platform Access to go "Online". It just constantly says "Offline (0x1001).
If I reinstall the TP-Link router everything is fine again but I don't want to use that router.
I am certain it's something somewhere in the Asus Router settings but cannot put my finger on it....
My neighbour has an Asus- RT87U router with the same Hik DVR with a different ISP and all works fine for him.
Have been on it for 2 days! Any help would be appreciated!