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Best way of logging into the NVR via HIK-Connect?

dbrewood

Centurion!
Trusted Member
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Okay what is the best way of logging into HIK-Connect so it can access the NVR? I had to recently reinstall the app on the iPhone and I logged in with an admin account I've created using email address and password. However that seems to make HIK-Connect think I'm logged into another persons shared device.

I also logged in using the QR code from within iVMS (to try and get video downloads working), but that 'device' says it is a local device and I can't access it when not on the home LAN.

What trick am I missing?

IMG_1317.jpeg
 
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