Hi, guys i need help i can't unbind my device.
how to unbind my account from hik-connect app, because I trying to unbind but it always show the error. it says that "make sure the dvr and your phone are in the same connection" something like that, but when i check it my dvr and phone are connected to the same router. It's been 2 days of trying to unbind and searching for solution but any solution that i found are not working.
P.s: And i try SADP tool to unbind the device but when i put the username and password it always say "connecting the device failed" please somebody help me.
how to unbind my account from hik-connect app, because I trying to unbind but it always show the error. it says that "make sure the dvr and your phone are in the same connection" something like that, but when i check it my dvr and phone are connected to the same router. It's been 2 days of trying to unbind and searching for solution but any solution that i found are not working.
P.s: And i try SADP tool to unbind the device but when i put the username and password it always say "connecting the device failed" please somebody help me.
