Hi all,
My mother has a Hikvision camera system Model number DS 7204HUHI-K1. It was installed a few years ago. Recently one of the cameras disconnected from the screen. The original installer took a look and cut the wire to that camera and threw it in the bin, damaging the screen in the process. He quoted her €595 inc. VAT to replace and refit the camera or €3200 to replace the entire system which was his recommendation. (incidentally he lives 10 minutes away and was on the property for 20 minutes and charged a €100 call-out fee)
Needless to say I feel this is excessive having looked at the cost of these cameras to buy. She is elderly and lives alone rurally so is an easy target.
I asked an electrician to take a look and he told her to buy a new camera and he would re-install. I've found a supplier but I don't know the compatible cameras for this model. The supplier suggested Hikvision DS-2CE78H0T-IT3E 5MP POC Turret Camera 2.8mm but they won't take responsibility for whether or not it's the correct model.
Any help would be very much appreciated.
My mother has a Hikvision camera system Model number DS 7204HUHI-K1. It was installed a few years ago. Recently one of the cameras disconnected from the screen. The original installer took a look and cut the wire to that camera and threw it in the bin, damaging the screen in the process. He quoted her €595 inc. VAT to replace and refit the camera or €3200 to replace the entire system which was his recommendation. (incidentally he lives 10 minutes away and was on the property for 20 minutes and charged a €100 call-out fee)
Needless to say I feel this is excessive having looked at the cost of these cameras to buy. She is elderly and lives alone rurally so is an easy target.
I asked an electrician to take a look and he told her to buy a new camera and he would re-install. I've found a supplier but I don't know the compatible cameras for this model. The supplier suggested Hikvision DS-2CE78H0T-IT3E 5MP POC Turret Camera 2.8mm but they won't take responsibility for whether or not it's the correct model.
Any help would be very much appreciated.
