CFSFirey
Member
- Messages
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Hi Brains Trust,
Hoping you can assist. We recently had a HIK Vision installed.
DS-7732NI-I4 running firmware v4.51.5 build 210628.
Viewing the live video via HIK-Connect on the mobile works fine. IMVS-4200 (HIK-Connect) live video is choppy, however instant playback and reviewing the footage works well.
The location this is at we don't have a computer or the ability to setup a VPN, it's just a fibre 50Mbps connection. We are reluctant to open up a port, and considering live play back and reviewing footage is fine, I don't believe its a link speed issue, also works perfectly fine on the app via HIK-Connect.
Any assistance would be appericated.
Example of issue
SS.20220923.203118.mp4
Hoping you can assist. We recently had a HIK Vision installed.
DS-7732NI-I4 running firmware v4.51.5 build 210628.
Viewing the live video via HIK-Connect on the mobile works fine. IMVS-4200 (HIK-Connect) live video is choppy, however instant playback and reviewing the footage works well.
The location this is at we don't have a computer or the ability to setup a VPN, it's just a fibre 50Mbps connection. We are reluctant to open up a port, and considering live play back and reviewing footage is fine, I don't believe its a link speed issue, also works perfectly fine on the app via HIK-Connect.
Any assistance would be appericated.
Example of issue
SS.20220923.203118.mp4