I fitted the above system some weeks ago, worked fine, clients router was changed to a Draytek and now remote access is not possible via any broadband router although connection via 4G remains fine. The clients IT company suggest its a problem with the Firewall at the remote end? This particular client has his CCTV monitored 24/7 and they cant log in either unless via a 4G router.
The firmware is v4.20.001 build 190430
UPNP is turned off.
Apparently Hikvision havent heard of this issue before?!
Any of you guys had a similar issue?
The firmware is v4.20.001 build 190430
UPNP is turned off.
Apparently Hikvision havent heard of this issue before?!
Any of you guys had a similar issue?